Your Gateway experience does not stop at closing. Our servicing platform integrates everything needed to manage your home loan including robust on-line services and award-winning customer care.
Have questions? We have answers:
Online Account Access
Enrollment instructions, Navigating your account
Payments
ACH enrollment form, Fee schedule, Payment FAQs
Escrow
Escrow analysis FAQs, Taxes FAQs, Mortgage Insurance Matrix
Insurance Claims
Insurance claim packet, Insurance FAQs, Insurance change form, MI FAQs
Payoffs
Payoff FAQs, How to read a payoff
End of Year
Natural Disasters/Financial Hardship
Miscellaneous
General information FAQs, Letter of authorization, Successor in Interest FAQs
Need more information?
If you need assistance or have any questions, don’t hesitate to Contact Us.
