It was a great experience during the whole process. Everyone was very professional. As a first time home buyer it wasn’t as stressful as I’ve heard it was going to be. I highly recommend them. Thank you again for helping me buy my house. The whole process was as smooth as it possibly could be. Thank you Thomas Rosser and Gabby. Thank you to my realtor Tamela McSwain. Everyone is great at what they do in the office. Thank you to my realtor Tamela McSwain. I will definitely use Gateway Mortgage again when I buy another house. If your in the market to buy a house I highly recommend Gateway Mortgage. Ask for Thomas Rosser.
Tom and his team kept me up to date through the entire process, offered competitive terms and helped us buy our dream home! Couldn’t recommend anyone more than I do the Rosser Team!
Tom guided us through the lending process, very professionaly and kindly. They paitently answered all of our questions, and concerns. We love our new home, and are very thankful to Tom and his team.
They made our refinance process quite simple. They stayed on top of everything as to ensure that we could close in a time efficient manner. We have used Tom Rosser and his team multiple times now in this same are and will continue to use.
Awesome experience throughout the purchasing experience and even after closing. Very helpful and always available to answer questions. They assisted with making sure you get the very best interest rate available to you.
As a first time home buyer the experience was excellent. They took the time to check-in and give me weekly updates as I moved through the process. Any time I had any questions they were very responsive. At the closing Mr. Rosser provided a rundown on payment timelines and final expectations. Overall is was a great experience and I would recommend them to anybody interested in a home loan.
This my second time working with Tom and it is a fantastic experience. I am refinancing my home for a lower rate and the process is taking less than 24 hours! Now that's customer service. I purchased my third home with this company and I am familiar with the process so I was extremely impressed with how Tom did business. This was the smoothest home purchase I've ever had. He also called me to follow up and e-mailed me personally asking how my home was. When I called to refinance, Tom remembered who I was and where I purchased my home. A personal and exceptional experience to say the least. I won't be using any other company in the future.
Everyone involved in our obtaining a mortgage loan was outstanding. They are above helpful, easy to work with, promptly return calls with appropriate answers to any questions we had. This is our second mortgage loan with Gateway and Tom Rosser, and would not consider using any other group.
We tried to get a loan with another lender. But, they could not follow though with anything. So, we went back to Thomas Rosser, and all went as it should. Thomas Rosser and his office are just the best in the business and we will not go anywhere else for any kind of home loan, re-financing ect.
Tom Rosser is like family... In fact, He was my oldest son's lender in a house he bought to flip but loved it so much and lived there a couple of year! Once my son decided to sale, my daughter bought the home using Tom as her lender. This past October, I became the 3rd and final owner of the home "passed down" from my kids! We not only decided to keep the house in our family because of sentimental value, we also chose to keep Tom! He goes above and beyond, is extremely professional, taking a personal interest and explanation in great detail making sure you feel comfortable before making this life changing decision! I highly recommend Tom Rosser!