I've used Tom Rosser and his team at Gateway Mortgage for two home purchases and one refinance. Tom and his staff were quick to respond, answered my many questions, and were friendly. I also appreciated his weekly check-in calls!
Let you know where you are every step of the process, never had to ask a question about process or whats next, always one step ahead. Great lender to work with.
We have used the Tom on every house we have owned (3) or built (first one) and highly recommend Tom and his team at Gateway! Tom and Robert answered our questions as we had them and since we are building for the first time, we had a lot more questions then in the normal home buying process. The Rosser team ensured we had everything we needed squared away and made it a stress free process. Wouldn’t use anyone but this group for home building or buying!!!
We bought our first home in November 2020. Tom Rosser and his team at Gateway came highly recommended by our realtor, and they were a great choice. They answered all questions quickly and proactively gathered information that was needed to complete the loan.
I'd heard horror stories from friends about how frustrating it can be when your loan gets sent to underwriting, so I was particularly nervous about that. Jenn on the Rosser team ensured to collect all the information needed ahead of time - the underwriters didn't have any additional questions because of the team's diligence!
Tom stopped by our closing to congratulate us, which was a really nice personal touch.
I'd recommend Tom Rosser and Gateway to anyone in need of a local mortgage lender.
Didn't have to worry about the loan process. Fast professional service. The team was very transparent with the entire process. I would definitely recommend them to others.
We had prior experience with Gateway for our original home purchase & when rates dropped we looked into doing a Refi. It was worth it! Mr. Rosser was such a help and easy to work with. The entire team responded quickly, answered questions, and kept us updated throughout the process. We are so thankful!
Tom Rosser and team stayed diligent through the process and we got the paperwork completed and closed with a smooth closing! Great job team! I will surely plan to use you guys again for my future real estate financing deals.
Everyone on the team was great to work with! Very responsive and courteous. I liked the informative videos that explained the different processes. Also loved my birthday phone call!! 10 out of 10
Tom and Jenn were absolutely on top of their game during the entire loan process from start to finish. When I called they answered without delay and always made Susan and I feel like we were the priority. Glad we got the chance to work with some of the best in the business. V/r, Corey Bowen
They were very professional, communicated every step clearly, and were always there to answer any questions. Best group I’ve ever worked with. I have already connected them with my brother who is using them.