Shawn and his team were on top of everything and communicated with me me periodically, something my wife and I really liked, this shows they truly cared everything went smoothly. Every time I had question they responded as soon as possible and worked with me until the end. I can say I am truly grateful and blessed to have meet Shawn and his team.
Shawn is amazing--no shortcuts and complete mastery of his craft. he works for Gateway and they are totally professional. Shawn walked me through the entire process so that we could get it all done in record time. I highly recommend him.
Mr. RICHARD has worked with my wife and I in the past closing my initial loan in 2018. He support the headaches with my builders and acted on behalf of my realtor on several occasions! By far a standup gentlemen with worlds of knowledge. This week he has broken records I will say, faced with the challenge of refinancing I contacted Mr.Richard after several veterans contacted me with new rates! Not only did he beat the rates they were offered but the week or two head start they had he coasted right by them. Once again I am a satisfied customer and have extra funds in my pocket. Not once has he lied, he once stated they wouldn’t sell my loan, all my other veterans faced that issued during this process and I’m still with Gateway and Mr. RICHARD providing a smooth transition.
I got recommended to shawn from my sister and i know she does her research, so i was intrigued. After my first communication with shawn my wife and I knew he was the guy to go with on our home purchasing process to make sure everything will be taken care of and to have a sense of relief along the way.
We heard about Shawn through friends of ours who he assisted a few years back. They spoke very highly of him and the service he provided. After working with Shawn, he was what they said and so much more! This is mine and my partners first time buying a home. Before speaking to Shawn we were overwhelmed, didn’t know where to start or what todo?! Shawn took the time to break it down step by step and ensured we understood the process and helped us make the right choice. Shawn kept us up to-date with updates and worked with both me and my partners crazy work schedule. The entire process was done via email/online signing/over the phone. Which made things even more convenient for us. If you want to make sure things are taken care of, or make sure that someone has your best interest’s at heart, who is honest, trustworthy and professional, Shawn is your man!
My husband and i just celebrated our 7 year anniversary. Since day one we have dreamed of being in a position to buy our first home. To be in an area where our children can easily walk to school and be in a safe and loving neighborhood. With Shawn and the Gateway Mortgage team we were able to accomplish just that. From the first phone call to the final, Shawn and his team works tirelessly to get us the best rate and make our home buying process as easy and stress free as possible. If your looking for a mortgage company that will fight for you and give you the best experience possible, look no further than Shawn Richard and the Gateway Mortgage team. This is an amazing group of individuals and we are so blessed by them!
Shawn Richard and his team had been absolutely top-notch and enthralled us with a pleasant home buying experience.
I would recommend him and his team to everyone looking for a home loan services.
Right from the beginning, the Gateway Mortgage Team and Shawn were very timely and accurate with their communication. We appreciated their transparency, sense of urgency, and willingness to keep us well informed during every step of the loan process. Shawn set up a weekly touch-base call, whether we needed it or not, in order to maintain connectivity and address any concerns that arose. They treated us with the utmost respect and professionalism as well. The Gateway Mortgage portal was very user friendly as well as safe & secure as we loaded all needed documents along the way. Shawn was also a great advisor when it came to the opportune time to lock down our interest rate. We highly recommend that you give Shawn and the Gateway Team an opportunity to earn your business as they did ours. They will not disappoint you!
I would like to say thank you to Shawn.Richard and his team for helping purchase my new home. We spoke almost everyday and he was very patient with me getting everything together considering it's my first time purchasing a home. Thanks to Tracy.Record for always being available to show me the houses I was interesting in. Very friendly people and they made me feel like family and made this process very unstressfull . I really appreciate Gateway Mortgage group on there consistency and great customer service. It's been a pleasure.
Shawn is amazing person to work with. He is the person that will sit with you anytime of the week to help solve your problems, questions and concerns. I experienced many loan officer to explain things qucikly and try to get you with them but shawn is different. He will sit down with you with every possible alternative and explain you things so You get it. Being a first time home buyer can be anxious, nerve racking and stressful. If you are or will be working with Shawn, you are at good hands and you will be taken care of. I highly reccomend Shawn and his team.