After a horrifying experience with a previous mortgage team, my husband and I were successfully referred to work with Shawn and his team. He only had a little over 2 weeks before our closing date to work his magic; Shawn assured us that his team would make the process as smooth as humanly possible. Despite a few unforeseen hurdles, Shawn's communication with us remained consistent, punctual, and thorough with information. We clearly understood every step and stage of the home buying process as he explained everything very well. We are now happy, first-time OWNERS of our beautiful home! Thank you, Shawn, for helping make our dreams come true!
Shawn and his team were extremely professional, courteous and just an absolute pleasure to work with. Everything was well coordinated and highly efficient.
Shawn was very helpful and professional, especially when it came to being a first time homebuyer. He always looked for our best interest in the process.
Shawn gets right down to business so as not to waste time and lose out on a good rate. He's extremely professional and takes the time to explain all the options available - both pros and cons of each. While the uploading of all the documents is a bit time consuming, in the end, it results in a faster process. There are no surprises when working with Shawn. I'll be recommending him to others.
My husband and I were prepared to lose out on the house of our dreams after working with 3 other lenders. Shawn and his team got it done! We couldn't be happier, more excited, and content with how "pain-free" the process was with Gateway Mortgage. I will recommend friends, family, and neighbors to work with this team.
We started off going through a “big box” bank for the mortgage of our new house. The process had been a complete nightmare from the very beginning. A friend highly recommended we call Shawn at Gateway Mortgage. So, we did and from that moment on, the process of purchasing our home went from being a nightmare to being a DREAM!
Shawn was extremely knowledgeable and excellent with his communication. He kept us constantly informed throughout the entire process. He was very detailed, professional, ethical and just a really great guy!
We are deeply grateful for all of his hard work and diligence that made the purchase of our new home such a wonderful experience. We will refer all of our family and friends to Shawn with confidence!
Being 1st time homebuyers, we didn’t really know what to expect when purchasing our home. Shawn was AMAZING at explaining absolutely everything about the home buying process. The whole process took less than 30 days and Shawn was in contact daily & available at ANY TIME if we needed him. We were referred to Shawn through our realtor and we’re so thankful! Shawn made the entire process easy and stress free! In the future, we will always turn to Shawn with any current or new mortgage needs! Thank you Shawn!
Working with Shawn Richard was great. He was available at ALL hours & worked hard for me. We encountered a snag or two, but Shawn always kept calm & got us through them together. He is very upfront & transparent. I would highly recommend working with Shawn to anyone. Thank you again Shawn!!!
We contacted Shawn initially in late 2015 for questions. He answered the questions in a fast manner and was patience with us the whole time. We never felt pressured. It took us a while to be ready for a house. It was not until the end 2017 when we decided on a house. We had done must of the leg work up front so the process was a lot faster when it came to closing. It all went smoother than expected. We recently closed and it feels great!
I had confidence in Shawn from the very first conversation we had. As a first time home buyer, the process of obtaining a loan was daunting. Matt walked me through the process and made sure we had all our ducks in a row long before closing. He and his team made the process as stress-free as possible. Thanks Shawn!