Local & Powerful Home Mortgage Solutions

Michelle McCaulley
Loan Originator

  • 1770 W. Lamar Alexander Pkwy
  • Maryville, TN 37801
  • NMLS 209521

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Reviews Section Headline
4.8 of 5 stars
20 reviews
  • Jenna Hunt reviewed Gateway Mortgage Group
    February 21 at 4:50pm
    Purchasing your first home can be a daunting process, but I felt well supported with Michelle by my side. She worked seamlessly with my realtor, and she was always a phone call or text away if I had a question. She was continually cheerful, helpful, and prompt. The same is true for her team at Gateway Mortgage!
  • TaraO reviewed Gateway Mortgage Group
    November 19 at 5:37am
    Michelle was so easy to work with and made the daunting mortgage process very easy. She was quick to answer any questions my husband and I had. Highly recommend.
  • harlyglide reviewed Gateway Mortgage Group
    September 26 at 8:08pm
    Michelle was extremely professional and knowledgeable during our mortgage process. She was able to answer all of our questions in a timely manor even during the COVID virus. I would highly recommend gateway mortgage.
  • Bethany Martin reviewed Gateway Mortgage Group
    August 20 at 6:03pm
    Michelle went above and beyond with our loan. We purchased our first home and she helped us every step of the way and went out of her way to explain all the different loan options to us. Michelle is very patient, understanding and takes the time to make sure your experience is a positive one that you understand everything during the process. We highly recommend her and will use her again when the time comes! Thank you Michelle! We truly appreciate you so much!!!
  • swh1tn reviewed Gateway Mortgage Group
    June 24 at 4:28pm
    Michelle, Pam and everyone we had contact with were professional, polite, and knowledgeable. They made our experience easy and it is greatly appreciated. I would wholeheartedly recommend the team at Gateway.
  • inga17 00 reviewed Gateway Mortgage Group
    June 22 at 12:19pm
    This was our first refinance so we didn't really know what to expect. Doing this during a national pandemic was going to make this a nightmare.....so i thought. Boy was I wrong; it couldn't have went smoother. Michelle responded very quickly to questions we had and was very patient. I highly recommend Michelle!! This was a financial game changer for us!
  • Derek and Heather reviewed Gateway Mortgage Group
    June 3 at 7:07pm
    Michelle was outstanding to work with and guided us through the entire process. As out of state buyers that had not bought a home in ~20 years, we had a lot of questions and Michelle was always available. She also made it possible to pull our closing in to work around a scheduling conflict. The entire process was easy to complete, mostly online, and we would not hesitate to recommend Michelle!
  • VMFoley reviewed Gateway Mortgage Group
    June 3 at 1:05pm
    Michelle at Gateway Mortgage was fantastic to work with on the loan needed for our new home purchase. Michelle was able to go through all my options with me in person and made sure to help me in finding exactly the right product. She was very responsive to all my questions and concerns throughout the process and everything closed exactly as she said it would and on time. I am very pleased with our loan, the process and Gateway mortgage. Michelle was fantastic and I will absolutely call her again for any financial needs! Thank you ~
  • Aaron Sentell reviewed Gateway Mortgage Group
    May 12 at 7:50am
    I had some extenuating circumstances occur as I was looking to purchase a new help, and Michelle helped me navigate the tricky waters that otherwise might have caused issues in my home purchase. Thanks Michelle!
  • Beth Russell reviewed Gateway Mortgage Group
    March 6 at 10:38am
    Awesome and Amazing just two of the words to describe Michelle and the whole process. From the day I reached out to her I never had any issues not one!! I would never use anyone else or recommend anyone else if you want a terrific experience you need to contact Michelle. I appreciate her always looking out of us and answering my many questions! I appreciate her willing to text and email because of my job I am not always available to talk on the phone. Thank You I feel is not enough for how much she did and helped us through this process.

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