Working with Lisa was hands down the best choice we made on our home ownership journey. Not only was this our first home purchase, but we built as well. Lisa was there with us every single step of the way and was so much more helpful that we anticipated a lender would be. She made the loan acquisition and closing experiences manageable and far less stressful than we anticipated . She was always available for questions: evenings - check, weekends - check, repeat questions and reassurances because we couldn’t remember or weren’t sure - CHECK. Lisa explained everything to us multiple times to help us understand the choices and steps ahead, worked and reworked numbers to help us determine the best financial choices to make leading up to close, and honestly cared about our success, happiness, and financial health coming out of the process. Sure, as a lender she has an interest in seeing things through, but her support was not what we expected. I am actually a little sad that we won’t be working as closely with her moving forward. Thankfully we will still have a relationship because Gateway services all of their loans as well (BONUS)! I don’t really recommend people or services ever but I will sing Lisa’s praises from the rooftops to anyone that will listen. We absolutely lucked out getting to work with her. Thank you Lisa!!!
Lisa was excellent to work with! This was our first home building experience and she worked right along side us and the builder to make sure everything was processed correctly and on time. She was very prompt in responding to questions and always explained things in a way we would understand. She would communicate directly with the builder and was great about relaying that information back to us. We would definitely use Lisa again, choosing her was the easiest decision we made throughout our home building process.
Lisa was such a great person to have help us with the financial aspect of our new construction home. She was always willing to help and provided excellent customer service. She responded to questions, emails, and calls very quickly and was attentive to our needs. The relationship doesn’t end at closing. We will be able to keep in contact with any questions and future workings with our loan. We are so glad we went with Lisa!
Lisa was amazing to work with. Buying a house is a stressful time in your life and she definitely made it less stressful for us. She always answered questions quickly and was always so positive and knowledgeable. I appreciated her looking into things for us and getting us extra information if we requested it. The willingness to go the extra mile really meant a lot to us. She is definitely recommended from us!
Lisa and her team are fantastic! They were always there for me when I had a question or was confused on the lending program. Buying a house is stressful enough and Lisa made it easier by being patient and going over all the details with me, making sure I understood what was going on. Highly recommend her to everyone!
Fantastic response, great knowledge of the whole home buying process. If I say Lisa and Gateway far exceeeded any expectations, it would still be and understatement. Will only recommend Lisa in the future. It was the best home buying experience I have ever had.
I worked with Lisa for all of my mortgage needs through Gateway Mortgage. She responded to all of my emails very quickly and answered my questions thoroughly. She met with me personally for signing paperwork, and followed up after closing. She's continued to be an asset and I value her expertise.
Lisa is great to work with and has extensive knowledge of the lending industry. As a Realtor I have had the pleasure of referring many clients to Lisa because I know the level of service she provides. My clients have found that Lisa is easy to communicate with and is a true professional. The real estate industry can be challenging at times and Lisa's experience allows her to navigate difficult scenarios with solutions and ease. I would recommend her to anyone who is looking for a lender that is personable and professional.
Lisa always takes time to explain all the options to my clients, helping them pick the best one for them personally. She is quick to respond to phone and email messages which is important to me and my clients. She has also helped me personally with a refinance home loan.
Mark Hansen, Realtor
Lisa is one of the easiest mortgage loan officers to work with. I could tell she really cares about the people she helps and finds the best solution possible for each home buyer. When I was done with my loan I felt as though I made a new friend. And best part, my new friend knows what she's doing. I would not want to work with anyone else and will continue to work with Lisa and refer her to everyone I know.