Lisa Mathews was our contact into Gateway during our refinancing. She was so pleasant and so helpful. She responded quickly to our requests, questions and concerns and the help and information she provide clearly indicated her level of knowledge. We closed yesterday and could not be happier with the final numbers! We highly recommend you contact her if you are looking to get an original mortgage or refinance as we did!
Gateway was the second bank I encountered after dealing with another bank and the experience was night and day. Lisa was very courteous, professional yet friendly, knowledgeable and an overall pleasure to work with. We began working around mid July and she was able to finish my closing by early August. Not only did she get me qualified for more than I thought I would or could qualify for, but she assisted in helping me break down other credit factors I didn’t know about or take into consideration, as well as provided some pointers to help boost my score. No matter how many times I called, emailed, or texted, she was always available and responsive. Lisa helped me identify my realtor and we worked as a team to get the house I wanted in the neighborhood I was seeking; that fit my budget, school system goals, and overall situation (In terms of rooms, bathrooms, backyard space, etc). I got an excellent rate lower than I expected and she also assisted in helping me save on closing cost. Her assistant Robbie was a big help as well and am glad I had the opportunity to work with both of them. I would totally recommend Lisa and Gateway to others, as well as conduct business with them again in the future myself.
It was a pleasure working with Lisa and her team. She’s kind, professional and supportive of veterans! She made things happen that we didn’t think was possible! I highly recommend Lisa and Gateway Mortgage!
It was a pleasure to work with Lisa and her entire team, including Robbie, Anne, Tammy, Linda... Lisa Mathews works very fast and she is a hard worker. She gets things done!!! She makes the magic happen! I recommend her and her team to anyone interested in buying a home. I look forward to buying a home with Lisa Mathews and her loan mortgage group and team, again! Miss working and talking with you every day, Lisa! 10 STARS for Lisa and her team!
Lisa Mathews and her team were beyond amazing! I am first time home buyer and they walked me through everything. I asked every question (about a 100 times) and I always got prompt and professional responses. I also closed during COVID-19 when so many procedures were slowed down (not on their end) and they were so patient and wonderful. I did a lot of research before choosing Gateway/Lisa Mathews and it paid off, I wish she could guide me through all of life's hurdles!
Lisa Matthews and her team of amazing people worked so hard for us to help get an amazing loan and purchase our first home! As first time home buyers, this was a stressful and scary process. Especially because we had to get our loan during this crazy pandemic. Lisa and her team worked around the clock (literally, she sent us emails at 2 AM) to make sure not only did we get our loan, but an amazing interest rate. She took the time to talk us through every detail as first timers of the process and we learned so much! We are so thankful to Lisa and her team for helping us get into our first home and recommend her and Gateway Mortgage to anyone in need of a mortgage!
Lisa Mathews and her team Robbie & Jen from Gateway Mortgage Group are extremely professional, courteous and helpful. They helped both for my first home as well as refinancing when the rates went low. They walked me through each step and kept me informed along the way. Lisa & her team always respond promptly to emails and text messages.
I would highly recommend them for Home Mortgage.
Good attitude, strong professional communication and warm hearted.
Lisa and Robbie helped my wife and I w/our first home. We had no problems using Gateway Mortgage Loan Corp. Our emails were met w/consistent integrity. All of our interactions w/Lisa were easy to understand and concise. Lisa was reliable, punctual, and made us feel valued. She never allowed us to feel confused or took advantage of our lack of experience. We told our friends and family about our processes of buying a home using Gateway Mortgage Loan Corp. and everyone told us how lucky we were! Even during COVID-19 state of emergency, we had a good time. Thank you, Lisa.
Hi! During the low rates Lisa helped us QUICKLY to get a lower rate. A SIGNIFICANTLY lower rate. The process was smooth. Even with the quarantine and difficulty with meeting the closing was simple!
Lisa is beautiful, kind, considerate, professional and most of all a spiritual individual. She’s very knowledgeable about her job, understanding, generous and most of all helpful in every area of concerns. Our experience with Lisa and her team was amazing and great. My family and I will never forget what they’ve done for us.