Local & Powerful Home Mortgage Solutions

Kim Alexander
Loan Originator

  • 905 Tusculum Blvd.
  • Greeneville, TN 37745
  • NMLS 1124167

Thank you for considering Gateway

At Gateway, we weave the knowledge and expertise of our local mortgage professionals together with state-of-the-art technology and the powerful resources of a national company to make your homebuying experience easy, reliable, and fast.

As your Loan Officer, I am committed to walking along-side you through every step of the journey to home ownership; from pre-qualification to guiding you to the home loan that’s right for you from our full suite of products. I will also be available to either take your application personally or guide you through our intuitive, easy-to-use online mortgage application. My dedication to you doesn’t stop once your loan closes. Since Gateway is committed to servicing the loans we originate, you can have a local and trustworthy companion to call on for any of your mortgage needs.

My promise to my clients is to provide transparency, timely communications, and excellent service. I am committed to building stronger communities and families one home at a time. Call me today, and let’s get started!

Reviews Section Headline
5
5 of 5 stars
16 reviews
  • Jason and Dena Edwar reviewed Gateway Mortgage Group, a Division of Gateway First Bank
    April 2 at 3:20pm
    Kim is the absolute best!!! From the very beginning, to the very end, she kept in contact with us every step of the way. Kim is precise, knows her job well, and does her very best. She has made our experience one to remember always. Extremely happy! We highly recommend Kim Alexander-Johnson.
  • wsftn3 reviewed Gateway Mortgage Group, a Division of Gateway First Bank
    February 26 at 6:16pm
    Kim helped me refinance my 3 year old FHA Mortgage to a 30 year fixed rate Conventional Mortgage. In doing so we were able to eliminate the mortgage insurance and obtain a better rate which lowered my monthly payment by $150.00 !!! Kim is extremely knowledgeable, she is very good at what she does; she always listens to you and addresses your needs. Kim is always professional, always offering advice, explains everything, and keeps things moving along (I was given updates every step of the way). I highly recommend Kim to anyone seeking a great deal on a new mortgage or a refinance. BTW - Kim helped me obtain my original FHA mortgage as well, 2 for 2, Go Kim!
  • bigjc55 reviewed CrossCountry Mortgage, LLC
    May 18 at 9:21am
    Kim went above and beyond to help us mortgage the house we wanted, she never gave up and fought for us to get all our requirements met to get the loan. I would very highly recommend for anyone to use her to get their mortgage through!
  • ewelldanny reviewed CrossCountry Mortgage, LLC
    February 19 at 4:11pm
    We were trying to find a reliable company and professional representative to do our refinance and that is just what we found in Cross Country Mortgage and Kim Alexander-Johnson! Kim was able to sit down with us right away and explain our options and get the process going. She kept us up to date and informed every step of the way while handling the process in a very timely manner. Kim has a wonderful personality and is pleasant to work with and we would highly recommend her to assist anyone with their home purchase or refinancing needs!
  • McKayla Ramsey reviewed CrossCountry Mortgage, LLC
    February 14 at 6:21pm
    Kim was always so helpful to me and my husband. We went into our home buying process not even having any credit lines established yet at the time. She helped us get that started and never ceased to be full invested in every step of the process. We closed on our house more than a month ago and I still know I can always go to her with any questions I have. I feel like me and my husband both know so much more now because of her help. I would recommend Kim to anyone!
  • tgates1007 reviewed
    March 3 at 8:26am
    Kim is very professional and knowledgeable in finding the right mortgage for you. She always responds immediately even if to tell you she needs to look into your inquiry and will get back to you as soon as she has the right answer or put you in touch with the correct person to help you. We highly recommend Kim.
  • brandongarber03 reviewed
    February 22 at 2:08pm
    Kim was great! I went in to buying my first home knowing almost nothing about the process. Kim was always there helping me understand and simplifying everything for me. It's very apparent she loves her job and community!
  • terryhagar4244 reviewed
    January 11 at 6:02pm
    We have no doubt that Kim Alexander Johnson is the best mortgage lender in the Johnson City, Tennessee area. When my wife and I visited with the intention of relocating from California, we were very fortunate to see Kim's advertisement featuring her extensive VA loan experience. We went to meet her at People's Home Equity. Kim quickly had us a pre-approval letter for a VA loan and put us in touch with an outstanding real estate agent. Getting a VA loan approved and closed on time can be a very stressful process, especially with recent changes in procedures. Kim and her team, including Kim Pennington, expertly advised us and worked with us to submit the required documents and paperwork for the VA loan and appraisal. Kim worked late hours and weekends and was on top of the process every step of the way to the successful conclusion. Throughout the process Kim was extremely professional, responsive, supportive, warm and good-humored. She was a joy to have in our corner, and her unwavering commitment made our home-buying dreams come true.
  • ErinBontempt reviewed
    August 12 at 4:55pm
    Kim and her team are a wonderful bunch. From the very first time I interacted with Kim to the day of our closing I could not have been happier. Kim is straightforward, hardworking, and willing to answer any question I had even if it was after-hours. She provided my husband and I with consistent updates and extra information designed to help us during the loan and closing process. I would not hesitate to recommend Kim and her team at PHE to anyone looking to buy!
  • VickieBowens reviewed
    July 20 at 12:42pm
    Kim is very knowledgeable, professional, and a true asset to her company! Kim answered every question that we had, ( and we came up with alot of questions ). Kim answered our questions on a level that we could understand which was very helpful.My husband and I will tell everyone that we know about her.

View all reviews on Zillow

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Why The Gateway Experience is Different

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