Jenny helped us buy our first home. Finding a home in Portland in 2017 is quite overwhelming and Jenny made the financing process a dream. She not only helped us navigate the mortgage bid process, but also gave us numerous financing scenarios to give us the confidence to make the right financial decision for our family. I felt like Jenny had our best interests at heart every step of the way. Jenny negotiated a great interest rate for us and compiled everything we needed to bid competitively and close in a heated housing market. I believe we got the house we dreamed of because we had Jenny on our team. Simply put I'd work with Jenny again and again. We are grateful for her expertise, professional demeanor, and genuine dedication to her clients.
I have used Jennifer twice and both times she has gone above and beyond my expectations. She will make you a priority and will work Non-Stop to get you the best deal possible.
Good communication. Answered all my questions completely and timely. Shopped for the best interest rate. Outstanding personality and a pleasure to work with.
Our search for a lender was, gratefully, handed over to Jenny after we ran into some snags with our financing. Although our credit was great, the property we had selected had several complex issues. Jenny was able to find a lender who was flexible enough to help us. However, there were many steps involved in this and not a small amount of frustration and worry. We jumped through many hoops and without her assistance would have given up a long time ago!!! Throughout the ordeal she kept in touch with us even if there was nothing new to report. I truly appreciated that she was there whenever I had a question or concern, explaining in ways I could understand and with a great deal of patience.I realize it is her business to assist clients on their road to successful property purchase. But I feel she went way over the top for us, including working on her own time to check and re-check the information for any issues that may have hampered us from reaching our goal. I have absolutely no reservations in recommending her should you need a mortgage broker who will be there for you throughout your entire journey toward home/property ownership!!
Jenny was direct, effective and worked hard to get us our home loan. She kept the mood light throughout the process and was always optimistic. Home loans can be a daunting process and she was very accurate with what we needed to provide and gave us good guidance and understanding.
I really felt like Jenny cared about "me" as a person as opposed to just a customer. All of my questions were answered in a timely and easy to understand manner. Even when I went to sign my title paperwork the branch manager said that doing business with Jenny was very easy and she never had to wait for anything! I am usually a stress-case when it comes to important decisions and finances and I did not worry once. I know that if I buy again (or ever refinance) I will definitely call Jenny.
Jennifer is very easy to work with, she is reliable, efficient and found us a loan rate better then our bank has offered. The best part is we closed in less than 30 days from the purchase date.We could not be happier. Will recommend her to all my friends and will definitely use Platinum Mortgage Group, Inc. in the future. My favorite loan lady!!!!Thanks again Jenny.
My partner and I have had the pleasure of working with Jennifer Santoro on two different occasions. On both occasions, Jennifer was attentive to our needs, professional in her dealings, knowledgeable about the loan options available, and expedient in her services. She persisted in finding the best deal possible and we could not be more pleased with how easy and comfortable both experiences were for us. An added and most pleasant bonus was how reasonable her fees were! We would not hesitate for a moment to recommend Jennifer for your mortgage needs.
Jennifer at Platinum Mortgage is excellent. I have closed two mortgages with her in the last 2 years. I was referred to her by a friend and I compared her rates to the ones on Zillow and they were one of the lowest. She's very responsive and I love how she password protects all important documents to keep out of prying eyes. My closing costs were right on with her GFE and she monitors mortgage rates like a hawk. She called me when the rates dipped a bit and locked in right away. I highly recommend her services, you won't be disappointed!
I've used Jennifer Santoro to refinance my house twice. I'm more than satisfied with the service provided. Excellent rates, savvy, and professional, and easy to work with.