Jennifer did an outstanding job assisting us with the purchase of our house, in particular since we were out of state during the process. She was exceptionally responsive, worked to get us the best possible rate and was very attentive to our requests and many questions.
In July of 2018, my wife Therese and I wanted to purchase a home in Sequim, WA for our future retirement and worked with Jennifer to obtain financing. We still owned our primary residence in Northern California and the Sequim sellers wanted to rent back until the Spring of 2019 while their new house was constructed.
We therefore explored the financing options available to us in order to complete the Sequim purchase, rent it back to the sellers, and retain our Northern California house until we could sell it in the Spring of 2019.
Jennifer skillfully steered us through the various financing options and found the perfect fit for our specific situation.
We were very impressed with Jennifer's vast knowledge, patience, and helpful personality. These all added up to a very pleasant and easy experience.
Jennifer presented our options, helped us decide on our best course of action, and worked with us to get the best deal for our situation. She made sure that all aspects of our loan were properly taken care of and left no loose ends.
We had a great experience getting our mortgage. Jennifer was very helpful and thorough guiding us through the application process and helping us design the mortgage right for us. Thanks Jenn.
Having now worked with Jennifer on two home transactions, we would highly recommend her to anyone! While truly professional, she also feels like a friend with your best interests in mind. She is approachable, knowledgeable, and willing to go that extra mile- or miles if necessary. And she’s fun! We so appreciate all she did for us.
Jennifer guided us through the entire, rather long (~4 month) and complex, process of securing our loan to start, and then continued to help us when little snags occurred. She called our Real Estate agent when we couldn't remember specific details. She was available for even little questions and we could not have found a more knowledgeable person regarding buying a new home. She didn't miss a detail and the process, to us, was rather complex. She was also very patient as we often had questions. She even worked with our bank for us when we were out of town. Both my wife and I remarked to each other how lucky we were to find Jennifer.
Jennifer was amazing at working with you through any situation that arise. We had some unexpected financial hurdles and Jennifer was able to work with us so we could still get qualified for our loan to purchase our new home. We couldn't have done it without her. Thanks Jennifer!
Everything went so easy, I will never use anyone else. They were just great in every aspect. Communication was easy and everyone was very helpful. They always responded to us in a timely fashion and went above and beyond in my eyes.
Jenn (and everyone at Gateway) made my complex home loan needs manageable and successful! And I was not an easy customer. I recommend them whole-heartedly.
The entire process could not have been easier. Jen was always available to answer any questions that I had. Everything was super transparent which really took the stress out of the whole thing. It was a pleasure working with Jen and look forward to doing so again in the future.