Heidi at Gateway did an amazing job. She went above and beyond. She called me on nights and weekends if necessary - she was willing to do whatever it took to get me the best possible mortgage. I was fearing the mortgage process but she made it as smooth as possible.
I would recommend Heidi to anyone looking for a mortgage or to refinance. She worked tirelessly for me on a recent home purchase. It was a complicated home purchase. Heidi put in a ton of work to help me get the mortgage and to close on time. Heidi comes with experience and is not afraid to think outside of the box. I appreciate her quick responses and after hour phone calls and emails. She was an amazing part of my real estate team.
Heidi always took time to explain the steps in our home buying experience. This made the process easy. She was also always available for any questions we had through the entire process. She is very knowledgeable. We truly enjoyed working with her and the entire Gateway Mortgage staff.
Heidi was absolutely amazing. I am a first time home buyer so this whole process was very new. I would get questions answered immediately and support whenever I needed it. Not only did she set me up with a great mortgage, she helped with my credit, future loan advice, and made the process easy as could be! Would definitely recommend Heidi.
I can’t even begin to explain how much Heidi means to us as buyers, but also as human beings. We have used Heidi for both of our homes, and both times she has delivered. I don’t think there are impossible scenarios for Heidi, after getting us approved twice, I don’t have a simple enough review to express how phenomenal she’s at what she does. Heidi and her team work around the clock to make sure all documentation is organized and submitted within deadlines. Communication is 10/10, you can most definitely contact me if you think you’ve got someone better than Heidi,
I can prove you wrong. If you’re looking at your dream home and you want that dream to come true, just contact Heidi. She made it happen for me not once, but twice.
Heidi did a wonderful job contacting me about the process, explaining how it worked and always returned my emails and phone calls. She always made the effort to get to know us on a personal level as well. Which helped everyone be more comfortable.
Heidi was amazingly helpful with my home loan process. As a first time homeowner, I knew nothing about the ins-and-outs of purchasing a home and obtaining a loan. Heidi made sure to explain everything to me so I could understand. She was quick to process paperwork and move the process along, even when she ran into a few hurdles that could have made the whole process last months longer. She is easy to get ahold of, and responded to my questions and concerns quickly.
An otherwise stressful situation was made incredibly smooth with Heidi's knowledge and guidance. I will 100% refer her to anyone who asks if I know a great Mortgage Consultant!
I didn't believe I could purchase a home because I had a chapter 7 bk on my credit record. Heidi Pavelka not only told me it was possible but she worked harder for me than I would've ever imagined. She worked overtime, she did foot work, she always took time to meet with me or come to wherever I was, if needed. She stopped at nothing to make sure I got into my dream house and worked hard to ensure great rates. My credit isn't the best and she helped and guided me on since things I could do to repair it. It was not nearly as stressful of a process that most home owners I know tell me about. She made it very easy. She made it look easy and I know that can't be the case, she's just amazing at her job. I already have and will certainly continue to recommend her for an outstanding experience. Heidi Pavelka was truly a blessing to me and my family.
We found our dream home before selling our (at the time) current home. With the complications of buying before selling, Heidi and her team stepped up to the plate and got the deal done for us. We wouldn't be here (in our new home) without her! She's very professional and courteous to work with and always prompt to answer any questions. Thank you, Heidi for helping us realize our dream!!
We first reached out to Heidi 12+ months prior to closing on our first house. The hours she spent with us counseling us and educating us on our first home purchase was invaluable. Over the last year she has discussed different mortgage options, estimated monthly payments, worked nights and weekends and provided us with EXEMPLARY customer experience(s). When a federal tax lien carried over to the property we knew in our hearts that she would work tirelessly to resolve the issue in time for closing and she did! We are beyond grateful for her attention to detail and HARD WORK in our favor. We are thrilled with our home, our mortgage, and the support we received through Heidi's hard work. We recommend her to friends and family and can't wait to work with her again in the future.