Cole Williams and his staff were extremely helpful and professional from the start to my closing. They were always courteous and very understanding with my concerns.
We live out of town so we were worried about the mortgage process.
Cole and his staff took excellent care of us and made the process pain free!
Thanks so much!
Truthfully, I can't say enough about Cole Williams and his team. They were fantastic! Lending made easy. From the prequalification process, through final approval, Cole and his team stayed in touch with me. When information from me was needed, they made it easy to submit electronic documents and supporting financial data. Cole was accessible in the evenings and on the weekends when we got to crunch time. You cannot beat that kind of personal service. Cole's assistant was great in a supporting role, and his colleague in underwriting was fantastic! Their requests for documentation were never unreasonable. Communication with this team was first-rate. When I needed information or feedback about where we were in the process, I was never left waiting. While I know it surely wasn't the case, they made my wife and I feel like we were their only concern. If you're looking for an outstanding Lender and an exceptional team to help you reach your goals, look no further than Cole Williams and his co-workers at Gateway Mortgage Group, LLC., in Myrtle Beach, SC!
Very polite and extremely helpful. Took care oof everything,. He called me when he had to explain details of the mortgage . Made the process very easy. I would recommend Cole Williams for your loan processing.
The service and the follow-through is absolutely phenomenal! My wife and I are from out of state and were looking to purchase a condo at the beach. We already got pre-qualified through Cole and had conversations with him before making a purchase. Cole was very informative and always ready to answer any of our questions concerning purchasing a condo and everything that may or may not go along with the difference types of condos available for purchase. When we flew down and eventually decided on the condo that was “perfect for us,” and after letting our realator know who we we financing with . . . Guess what?. . . Our airplane barely landed on the runway, at home, and Cole was already giving us a call to get the rest of the
paperwork rolling. We must admit, that was very impressive! We were apprehensive and quite frankly a bit scared at the onset about dealing with someone we didn’t know and a company that we were unfamiliar with, however, all of our apprehensive concerns and fears were laid to rest. Cole followed and kept in contact with us during every step of the closing process and was always available to us if a question would arise. We truly, in all honesty, couldn’t have asked for a better person to help us attain our beach condo. FYI, even though we didn’t close on time it wasn’t Cole or the company for which he works fault. It just so happened that the seller was on an extended vacation and had no access to a notary. We think the service that Cole provided us was “Absolutely Exceptional!”
Cole helped me get my first mortgage and we love our new home! The process was new to me but Cole and the gateway mortgage group made it very comfortable and easy. He was very thorough and explained everything all throughout the process, he provided education and plenty of courtesy in the process and we are satisfied with how he got so much done in the little time that we closed in . I highly recommend Cole at Gateway Mortgage Group.
Cole provided exemplary service and support throughout the entire process. I recommend Cole without reservation and am confident you will enjoy the lending experience.
Cole Williams and his team at Gateway Mortgage provide superior customer service. Cole always goes above and beyond for his clients, he works with you every step of the way. He takes the time to make sure you are getting a product that fits your individual needs. Anyone that needs a mortgage needs to speak with Cole.
I will definitely recommend Cole Williams to anybody and everybody who is looking for a home this was the best experience that I've had. His knowledge is second-to- none. He helped me through the entire process and I felt 100% comfortable, thanks again
Cole is the best in the area! I was a first time home buyer and he was extremely patient and answered all my questions in detail and kept me well informed along the way. He goes above and beyond and I felt very confident in my decision while working with him. 5 stars+++