My wife and I have worked with Cindy twice in the last 5 years, once on a mortgage and once on a refinance. She is highly professional and knows what she is doing. On a separate note, my wife and I have also known Cindy for many years, and we trust her.
My husband and I were first time home buyers with many complex situations. Cindy was easy to work with, always positive proactive and professional. She was always available to us , quick to answer any questions or concerns. Even though this was a very exciting moment in our lives it was also very stressful. Cindy made sure we understood what our options were and gave us good advice. We always felt she was honest and trustworthy. She made this stressful process easy and painless. We had a goal and she crushed it. Great Success!!
I have had many mortgages in my life time and I have never had such a pleasant and easy experience that what I had with Cindy. I was a little hesitant at first since I was in FL and Cindy was in OK, but this made no difference at all. Cindy is a true professional. She let me know up front what was needed and what to expect and that never changed. This mortgage process was actually a pleasant experience and I feel like a made a friend in Cindy and I will use her again in the future any time I buy another home or re-finance and will recommend her to anyone I know needing a mortgage.
I have worked with Cindy multiple times in the past years with home purchases and refinancing. She has always done everything I asked of her correctly and on time. She has sent emails and documents for me to sign after hours because I do a lot of traveling with my job. I have done 2 home loans and 2 refinances with her. I have always felt very comfortable with her professionalism each time. I will continue to use her in the future for all my home loans! I actually just purchased a home in December 2018 and refinanced in July 2018
Cindy James was very easy to work with and she kept the process simple and informative for my fiancé and I. This was our first home buying experience, so we had no idea what the process entailed. She worked with us and helped us get a fantastic rate on our dream home. I highly recommend Cindy James and Gateway Mortgage!
Cindy has helped us to purchase 3 homes and 2 cabins. She has always given us the beat personal service. Cindy is well informed and knows exactly what is required in the industry. Her fees are very reasonable and she was always available. I recommend her to everyone and refuse to use other lenders that agents try and talk us into using.