My experience may be somewhat limited as this was my wife and I's first home buying experience. With that said Carmen met us at the home with our lender very quickly, answered all of our questions, walked us through the process, closed under 30 days and beat the rates I was quoted by 2 other lenders that claim to be military friendly. Carmen and her team send out quirky little videos at different steps of the process and it definitely relieved some of the home buying tension with my wife and I. Would highly recommend!
Carmen was great to work with. I was a first time home buyer and had tons of questions about the process. She was patient with me as I looked for a house for around a year. She was there to help with any questions or concerns I had, and was very quick with replies. Her and her team made house buying an easy process, well as easy as it can be. I would definitely recommend working with her and her team if you are shopping for a house.
Carmen had everything ready for closing in less than 3 weeks from our offer date! She was very professional, always available when we needed her, and answered our every question while we were buying our very first home! Would highly recommend her to anyone.
Carmen and her team were prompt, kind, and always informative! We were first time homebuyers and she helped us every step of the way. Not a single part of our buying process was hard. She was flexible and accommodating to all of our needs. We are so glad that we found her!
Carmen and her team were the absolute best! Everything was so organized. We had so many questions and Carmen always had the answers. She would respond quickly to emails, text messages, and phone calls. We were updated through the whole process. Our closing was really fast and Carmen insured that everything was done on time. This was our second home purchase, and it went so much smoother than the first. We wish we would have known Carmen back then! We were actually relaxed and excited on the day we closed instead of nervous and uptight. We have Carmen to thank for that. Seriously! We could go on all day about how awesome she is. Professional. Organized. Helpful. We loved working with her and her team!
I had been searching for a home for over a year. I had started with a different lender and he failed with things he stated he would get completed. Carmen and her team stepped in and took over without complication. I would definitely use Carmen again. She answered all of my questions and addressed my concerns. My work schedule is unusual, but they were flexible and assisted me in every way possible.
We were.very impressed with Carmen's pleasant professionalism and knowledge throughout the entire loan process. She and her entire team were thorough and diligent to carry us through the steps we needed to accomplish in order to secure and close the loan on our new home. She was prompt to respond to any questions whether during or after "normal" business hours. We appreciated her helpful suggestions and efficient use of technology to speed the process along.
Shopping around for loans is a tough process, and completing everything for the loan application is overwhelming as well. Carmen made the whole process easy and fast, and she was always available to answer questions.
Carmen and her team were very easy to work with. She would answer any questions I had in a very timely manner, and also showed me my options for different loan programs. The process was explained very well through phone and email. Most of the time, I would not have time with phone calls and formal meetings due to my job. She was able to coordinate with me through email, leaving me voicemails, and sending paperwork through their online website. I was also sent weekly updates on the status of the loan. I would definitely recommend anyone to work with her.
Carmen was so nice to do business with. She was polite and calm and VERY informational. When I had questions about other options she helped guide me with only giving me the facts. She also gave me her honest option for what would be best my family long term. She was easy to reach and was available at all hours any day of the week. I work nights and she would cater to my needs to dominate when it worked best for me which was during her relaxe home time hours. She was very personable with us and truly cared.