Nothing about my home purchase was completely simple, and Brandy Robinson's team was committed to helping me secure the loan from start to finish. I actually had started three separate loan applications with three separate lenders, because none of them were certain they could get my loan through underwriting. Brandy's team was the third lender I tried. My changing marital status made this process complicated, but Brandy and her team kept the application and underwriting on track, enabling me to close on time. I can't thank them enough. I canceled the other two applications I completed the process on time and locked at a lower rate with Brandy's team at Gateway Mortgage. I highly recommend Brandy Robinson and her team to anyone looking for a home loan.
Brandy is nothing short of spectacular! The communication was so outstanding, the title company and listing agent mentioned it specialically. She got us a clear to close in 2 weeks, contract to close less than 3 weeks! She's so dedicated to making sure all parties know exactly what is going on and the buyer is well educated and comfortable every step of the process. Not only will I use her myself again personally, but I am adding her to my list of trusted lenders.
In short, Brandy is a pleasure to work with! As first-time homebuyers you have many questions. She patiently and clearly explains what to expect and what is needed. She always responds in a timely manner and has a wonderful and fun personality. After our first meeting, I knew we were in good hands. My husband and I highly recommend Brandy! She's awesome!
Brandy was such a pleasure to work with throughout my mortgage process. Her online application was extremely user-friendly and allowed me to log in to review my information and add documents at my convenience. Once I found a home and went under contract, it was easy-breezy from that point on! I never had to ask Brandy for an update on my loan because she sent email updates regularly. Working with a local lender who you can call, text, email, or visit at any time makes such a positive difference in the mortgage process. Although we all want the best rate, Brandy helped explain how the closing costs and amount paid over the life of the loan are just as important to pay attention to. I found that what was most important to me, in addition to low fees and a good interest rate, was the service aspect of the mortgage process. I felt comfortable asking Brandy personal questions about all the numbers--my credit, interest rate, monthly payment, closing costs, etc. I probably wouldn't have felt as comfortable discussing these items with someone I'd never met before, such as an out of town lender. She's experienced, knowledgeable, thorough, and passionate about what she does, which is why I have ZERO regrets working with Brandy on my personal home loan!!!
I highly, highly recommend Brandy to anyone going through the home-buying process. She is patient, thoughtful, detailed, and communicative. I was a first-time home-buyer, and she made the process fun instead of stressful by walking me through everything each step of the way. Friends of mine actually referred me to her; they spoke very highly of her and her work. They weren't wrong! Very grateful to have worked with Brandy.
Brandy was wonderful to work with. She was always there to answer all of our questions as first time home buyers. I greatly appreciate all of her help every step of the way. I highly recommend Brandy for all of your home buying needs, we will definetly utilizing her services in the future. Thank you.
Brandy was extremely knowledgeable and attentive to my questions during the lending process. Her commitment and people skills were outstanding and assisted with working hand in hand with my realtor which contributed to the smoothness of the process. Her compassion and empathy for the home purchaser (me) talked me off the ledge at least once and got me through to the end so I can now enjoy my house purchase with no regrets. Awesome job!
I have heard several horror stories about obtaining a mortgage. Brandy made my experience very stress free. She is very knowledgeable about her job and she has a very polite, professional and positive demeanor. She was not pushy or rude like some lenders can be. She was 100% honest and informative with me. She gave me information that other lenders didn't. She gave me no doubt that she was the person I was going to use. It was a 100% pleasure to work with her. I'm very grateful that she was recommended to me. I will definitely recommend her to anyone I know that wants to buy or refinance a home.
Brandy made it easy! As first time home buyers, Brandy was there every step of the way, from our initial face-to-face meeting all the way to closing! (Even the title company was impressed!!!) Her weekly check ins made sure that everything was ready to go and the processes could not have been smoother!