Contact Us

We believe in being accessible and transparent, so please contact us with any of your mortgage questions. Call, email or write—we stand ready to provide you with best-in-class service today, tomorrow and into the future.

Property Insurance

Including Hazard, Wind and Flood. To upload insurance documents such as declaration pages, renewals, or invoices, please click here. Enter 3079034 when asked for the numerical code.

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Corporate - (877) 406-8109

Customer Service - (877) 764-9319

Customer service available Monday - Friday, 7:30am - 5:30pm CST/CDT,
Closed 10:00 am – 10:30 am Tuesdays, Wednesdays, and Thursdays.

Financial Hardship Assistance – (855) 331-2474 (Dial 5 for Loss Mitigation)

Mortgagee Clause
Gateway Mortgage
P.O. Box 5013
Troy, MI 48007-5013

Gateway Mortgage
244 South Gateway Place
Jenks, OK 74037

Complaints may be submitted via US Mail to:

Gateway First Bank
Attn: Consumer Complaints
P.O. Box 974
Jenks, OK 74037

Qualified Written Requests, Notices of Error, or Requests for Information may be submitted via US Mail to:

Gateway First Bank
Attn: QWR Servicing
P.O. Box 974
Jenks, OK 74037

Interested in becoming an appraiser for Gateway? Apply using the form below.