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What Our Customers Say

Our Customers Love Us Almost as Much as We Love Them

When reality exceeds expectations, customer satisfaction reaches new heights. Take a look at what some of our customers have to say about their experience with Gateway Mortgage.

Since 2000, I have had three mortgages with this Company. They have always delivered exceptional service and have made sure that the process was as smooth and uneventful as possible. I would highly recommend them to anyone looking for financing for a home.

- Matt

The team was responsive, thoughtful and thorough from the time we requested pre-approval all the way through closing and after. It really did feel like we were a priority for them, unlike when we contacted some other banks and lenders, and it was great that the relationship stayed that way through the entire home-buying process. I have zero concerns about recommending them.

- Lee

Super professional and answered ALL my questions timely and respectfully. I am a first time home buyer and they made it so easy. Would definitely recommend!

- Melody

  • red2rew reviewed Gateway Mortgage Group
    June 14 at 12:00am
    Julie was helpful, informative & on top of this transaction from start to finish. We clicked immediately and it is always so great to work with someone that is so great.
  • Dayrodkeyboard reviewed Gateway Mortgage Group
    June 13 at 11:24am
    We were promised that we were going to be approved for a home loan if we go thru all the steps, and they did exactly what they promised. I recommend them to everyone who needs a home
  • travisreincke21 reviewed Gateway Mortgage Group
    June 13 at 6:48am
    Michael and his team were extremely easy to work with. The constant communication and transparency made getting the loan for my new home easy! They also help you manage your loan post closing which is fantastic.
  • bigo3772 reviewed Gateway Mortgage Group
    June 12 at 5:18pm
    First met Mr. Wright in passing at the gym off and on. Eventually the usual so what do you do for a living etc. Turns out that he went out of his way to help me and my family. We own our own business and it can be more difficult to qualify. I always feel bad when working out the details on a property loan because I know it's going to be a daily commitment communicating all the information. Also going back and requesting docs from financial institutions requesting a deeper dive into our background. Lucas Wright remained optimistic and throughout our communication and I never felt like I was inconvencing him with the complexity of working my deal. Just wanted to take a moment to leave him a review and thank him for his help and patience throughout.
  • katiefairbanksk reviewed Gateway Mortgage Group
    June 11 at 6:31pm
    We went to Todd’s Washington state down payment assistance program class and right off the bat he was fun and friendly. When we decide to use him for our mortgage he got our approval letter within a few days! We were able to put an offer in on our dream house same day! During the loan process he kept us informed on everything that was happening. He was super fast at getting back to us with anything that we needed! Honestly made home buying so simple! Thank you so much!
  • JENA KUNZ reviewed Gateway Mortgage Group
    June 11 at 11:23am
    I worked with Michael during my loan process, he was professional, courteous, and had a wealth of knowledge. All of these things helped the process go smoothly, and by the end I had made a friend. Buying a house can be so stressful, make sure you have Michael by your side through the process!!
  • zuser201506021439144 reviewed Gateway Mortgage Group
    June 10 at 9:53pm
    I met Jeff at an open house and I sure did luck out. He was available to answer questions almost 24/7. When I wasn’t sure what kind of loan I wanted to use he made sure to provide me with scenarios so that I could choose the right one for me and my husband. He was always quick efficient when something needed to be done right away. He also was kind enough to come by in person and drop off a house warming gift after we made our purchase. I will definitely be in touch with him if and when we decide to purchase another home. He was wonderful.
  • brooksc1390 reviewed Gateway Mortgage Group
    June 9 at 6:53pm
    Working with jerry was a pleasant experience and I’d recommend him to anyone looking to buy or sell their property. His work is extremely professional and makes the process of buying a home a painless process. I was extremely impressed and hopefully I get to work with jerry again in the future.
  • ashanson16 reviewed Gateway Mortgage Group
    June 9 at 6:33pm
    This was the first time my husband, Richard, or I have ever bought a home. When we originally met with Jeff at the beginning of 2019, our credit scores were too low to prequalify. We were able to prequalify in April, and we closed at the end of May. Jeff made the process quick, clear, and painless. He explained to us, up front, what the home buying process included and what to expect. Anytime I had questions about anything, I was able to rely on Jeff and his team to get back to me quickly. Jeff worked diligently to get us what we wanted and needed. He was amazing!! He had so much great advice and was incredibly patient with our impatience. His communication skills are excellent. We definitely couldn't have bought this home without all of his outstanding help. Jeff, thank you so much for being so awesome! We can't thank you or your team enough for all the hardwork and effort you all put into our loan! Thank you!!
  • roy wehrenberg reviewed Gateway Mortgage Group
    June 7 at 8:16pm
    i enjoyed working with them so did my realtor he saidn they were very fast and returned his calls in minintesn he would like to work with them again so would i work with them again if i needed too

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  • Dewayne

    Cole recently handled our mortgage needs for our new home purchase. They worked diligently and quickly to meet our needs and get us to a fast closing. Cole is an extremely personable and knowledgeable individual. It was a pleasure to work with him and his team. We would definitely recommend him to friends and family.

  • Karan

    We just bought our 1st house and wants to specifically name STEVE BROWN @ San Marcos is very knowledgeable and keep you inform and got our process through very smooth and hasslefree…

  • James

    Great experience.

  • Chance

    Monty McNabb was great to work with. He was very honest and never pushed me to spend more than I wanted. I will recommended him to anyone who asks for mortgage related advice.

  • Ashley

    They were amazing!!!!! They made it a wonderful experience for me.

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