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What Our Customers Say

Our Customers Love Us Almost as Much as We Love Them

When reality exceeds expectations, customer satisfaction reaches new heights. Take a look at what some of our customers have to say about their experience with Gateway Mortgage.

While the mortgage approval process was challenging at times Brad was nothing but kind and responsive. He is very knowledgeable about the process and helped connect us to the write people to smooth over the process and allow us to have an on time closing.

- Nathalie

Everyone always told me that the most stressful thing you will do in life is the process to buy a house. However, Molly made the process very simple and took most of the stress away from home buying. I recommend her to anyone that is in the market looking for a home, and I know I will go back to her in the future!

- Zbenjamin

John & his team at Gateway Mortgage were friendly, helpful & detail oriented. They provided timely updates on the progress regarding my home mortgage. I highly recommend John & his team for your mortgage or loan needs. Exemplary customer service.

- allyson

  • dow eric m reviewed Gateway Mortgage Group, LLC
    August 17 at 9:03am
    I was referred to Tina after another lender lost my loan 5 days before closing. Tina made it her mission to ensure I was able to close on my home. Tina knows the VA home loan process like no other. I highly recommend Tina to any other vets looking to use their VA benefit. She is very professional and a joy to work with!!
  • Alisa Gutierrez reviewed Gateway Mortgage Group, LLC
    August 17 at 8:41am
    We worked with Cody and his team, it was absolutely the best experience I have ever had. After trying several different companies and Banks, Cody made everything simple. We got the best rate and loan amount compared to anywhere else. We were treated like family, they reached out every single day throughout the buying process and they were quick with approval and closing. We will never go to anyone else, cody is the best guy out there, he will do whatever it takes to get you the best. If your looking for honesty and want to be treated like family, not just a customer please go see him, you won't regret it. He went above and beyond all of our expectations, and made our first time home buying process a breeze.
  • maixiong479 reviewed Gateway Mortgage Group, LLC
    August 17 at 8:07am
    Lisa has done such an amazing job for us! She is constant, understanding, always gets back to u before 2 hours after asked a question. If she didnt know the answers to your questions she made sure she will get the correct answer for you within 2 hours! Number one thing we loved about her was making us feel comfortable about any decision we made. We highly recommend Lisa to be your Lender! Definitely will go back to her if we decide to sell or purchase a home!!
  • levi4514 reviewed Gateway Mortgage Group, LLC
    August 16 at 6:53pm
    My wife Amber and I were in the market for the perfect first home for our family. We looked for over 2 years with no success. Honestly we weren't being too picky it's just the area we strived for was an extremely hot market as far as real estate. Then one day we found what we thought to be a perfect home to raise our family in. Josh Allyn was our go to guy for any and every question or concern. He was able to work with our agent, the sellers agent and the attorney representing the estate. This process dragged out over a year. Josh hung in there for my wife and i thru it all. Good and bad. We finally had enough with the sellers bate and switch tactics that i told my wife we are done. Josh was so confident through it all and honestly was our guy to lean on with all the questions and terminology that we did not understand. Low and behold we found a new home that was the best one we had ever looked at. We called Josh and he made it happen. 45 days later and we are officially home owners. He will explain in detail anything you bring to him. He's So knowledgable in his profession. I would recommend Josh to any of my friends and family for years to come. Honestly we do feel like family now.
  • Lynn Middleton reviewed Gateway Mortgage Group, LLC
    August 15 at 9:48am
    I am extremely satisfied with David White. This was a new process for me and he guided me from start to finish. He was always available if I had questions. He made me feel like he was working for me 'only'. Thank you David.
  • Emily S. reviewed Gateway Mortgage Group, LLC
    August 15 at 9:04am
    Levi did an amazing job walking us through the mortgage process! His timely response and quick action provided for a quick and painless closing. He answered any and all questions and made us feel confident in buying our home.
  • dilibemichael reviewed Gateway Mortgage Group, LLC
    August 13 at 12:33pm
    Shawn was very detailed during the transaction. He was very prompt and accurate when explaining my mortgage to me as a first time home buyer. He was always available to answer any questions I had during the process. I would highly recommend him!
  • Joey Gonsior reviewed Gateway Mortgage Group, LLC
    August 14 at 2:52pm
    Drew made my loan process smooth and quick. Could not have asked for a better experience and I would highly recommend. He was on time and courteous on all my calls and actually drove out of his way to be there on closing day. Most lenders don’t give you this kind of service but he is two words “the man”. Thanks again
  • Madison reviewed Gateway Mortgage Group, LLC
    August 14 at 10:32am
    Whether you are a first time home buyer or relocating to the area, you can not count on anyone better than Elizabeth. From her extensive knowledge to friendly attitude, you can go to her at anytime and she will provide you with any and all information you need throughout your homing buying experience. She's on top of her game, and I highly recommend her and Gateway Mortgage!!
  • Celia R Hooper reviewed Gateway Mortgage Group, LLC
    August 14 at 10:21am
    She took us through the mortgage/lending process each step of the way with knowledge and a great attitude. She answered all my questions and I had many! She is so positive!

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  • D.j.

    I highly recommend going with Gateway Mortgage. Cat Blackmon helped me every step of the way making the process of using my VA home loan very easy. She always got back to me immediately with the tons of questions I would ask. I can’t thank her enough for making my first home purchase an amazing experience.

  • Elizabeth

    This was the most stress free mortgage company we have ever worked with. The closing was a snap and quick. Thank you! We highly recommend Gateway Mortgage for your mortgages.

  • Hanna

    Buying our first home was intimidating, but Tyler and the Gateway Mortgage team made the process very smooth for my husband and I! We will definitely use them for any future mortgage needs!

  • Robert

    My wife and I just bought our first home together in El Paso, Texas. Our agent, Lee Proctor, was so helpful letting us know exactly what was needed and when. Her knowledge and professionalism was unmatched. She went the extra mile to ensure everything went as smoothly as possible.

  • Tonya

    The process of getting our new home loan far exceeded our expectations, Deidre was so accessible and always had the answer to every question. Deidre & Gateway made this process easy and amazing.

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