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What Our Customers Say

Our Customers Love Us Almost as Much as We Love Them

When reality exceeds expectations, customer satisfaction reaches new heights. Take a look at what some of our customers have to say about their experience with Gateway Mortgage.

Since 2000, I have had three mortgages with this Company. They have always delivered exceptional service and have made sure that the process was as smooth and uneventful as possible. I would highly recommend them to anyone looking for financing for a home.

- Matt

The team was responsive, thoughtful and thorough from the time we requested pre-approval all the way through closing and after. It really did feel like we were a priority for them, unlike when we contacted some other banks and lenders, and it was great that the relationship stayed that way through the entire home-buying process. I have zero concerns about recommending them.

- Lee

Super professional and answered ALL my questions timely and respectfully. I am a first time home buyer and they made it so easy. Would definitely recommend!

- Melody

  • kelie jeane03 reviewed Gateway Mortgage Group
    January 15 at 3:03am
    Our refinance went quick and smooth! We were able to consolidate some of our bills and save money. Thanks Sabrina! We look forward to working with you in the furure!
  • Whitney Landrum reviewed Gateway Mortgage Group
    January 14 at 10:04pm
    Barbara Bell and her team was everything. There were moments when I wanted to give up and then they would come with some exciting amd good news. The whole process was stressful for me since this was my first time buying a home, but she kept me afloat and for that I appreciate her. Thank you for everything. Highly recommended.
  • Bob Pire reviewed Gateway Mortgage Group
    January 14 at 5:41pm
    This group really knocks it put of the park!! I wasn’t even through my loan process and I recommended them to a co-worker. That just shows how impressed I am with this group. Jesus, Elmer, and Jonathan all worked with me through the loan process. My realtor was so impressed that she is going to start referring clients to Josh and his team. Top notch group, highly recommend !!
  • Malane Russell-Rowe reviewed Gateway Mortgage Group
    January 13 at 8:25am
    From the beginning to the final purchase, our experience with Sabrina was fabulous. She was super helpful and we understood the process along the way due to her diligence and care.
  • Heydi Mendoza reviewed Gateway Mortgage Group
    January 12 at 8:40pm
    During my journey of getting my dream house I had to work with different lenders but Ms.Smith helped me the most and she was always on point with everything. I'm really grateful that I found her as my lender.
  • ary jeremiah reviewed Gateway Mortgage Group
    January 12 at 7:11pm
    Neci is a great communicator. She is prompt in answering any questions that you may have. Neci is great at what she does and will go above and beyond to see you through the process. I will definitely refer my friends and family to Neci.
  • jrauda14 reviewed Gateway Mortgage Group
    January 12 at 5:23pm
    Awesome experience working with Neci. Always available to answer any of your questions. Very professional and really helped us as first time homeowners. Definitely recommend!
  • mersades jones reviewed Gateway Mortgage Group
    January 12 at 7:31am
    She was amazing ! She was available any time of the day and week for all the questions I had. She was patient and knowledgeable, she made it happen. Thank you again
  • ss gnzls reviewed Gateway Mortgage Group
    January 11 at 3:25am
    They helped us close on our home so quickly and during the holidays too. Annie and her team were very helpful, efficient and communicated well with my husband and I they found us gra ts to help with our down payment and closing cost. I highly recommend this lender.
  • Matthew Heminger reviewed Gateway Mortgage Group
    January 10 at 4:08pm
    Jason is very thorough and helps you throughout the entire process. He is always available to answer any questions and makes sure you are comfortable in the buying process.

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  • Dewayne

    Cole recently handled our mortgage needs for our new home purchase. They worked diligently and quickly to meet our needs and get us to a fast closing. Cole is an extremely personable and knowledgeable individual. It was a pleasure to work with him and his team. We would definitely recommend him to friends and family.

  • Karan

    We just bought our 1st house and wants to specifically name STEVE BROWN @ San Marcos is very knowledgeable and keep you inform and got our process through very smooth and hasslefree…

  • James

    Great experience.

  • Chance

    Monty McNabb was great to work with. He was very honest and never pushed me to spend more than I wanted. I will recommended him to anyone who asks for mortgage related advice.

  • Ashley

    They were amazing!!!!! They made it a wonderful experience for me.

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