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What Our Customers Say

Our Customers Love Us Almost as Much as We Love Them

When reality exceeds expectations, customer satisfaction reaches new heights. Take a look at what some of our customers have to say about their experience with Gateway Mortgage.

Since 2000, I have had three mortgages with this Company. They have always delivered exceptional service and have made sure that the process was as smooth and uneventful as possible. I would highly recommend them to anyone looking for financing for a home.

- Matt

The team was responsive, thoughtful and thorough from the time we requested pre-approval all the way through closing and after. It really did feel like we were a priority for them, unlike when we contacted some other banks and lenders, and it was great that the relationship stayed that way through the entire home-buying process. I have zero concerns about recommending them.

- Lee

Super professional and answered ALL my questions timely and respectfully. I am a first time home buyer and they made it so easy. Would definitely recommend!

- Melody

  • zuser201407102342448 reviewed Gateway Mortgage Group
    November 9 at 3:19pm
    Julie Herrmann is one of the best loan officers one can find. She helped me purchase my first home years ago, as first time buyer I thought things would be difficult but it was not because of her. When my family size grows, I needed a bigger house, Julie helped me from begining to the end to be able to purchase my new house recently. She is always like a family. She is professional, caring and responsible person. Her response to any loan update question is amazingly quick, upto the point and clear. She was really patient with me when I was very demanding and annoying. Generally she is a wonderful sister to work with!
  • A.J. Jack reviewed Gateway Mortgage Group
    November 8 at 10:02am
    Josh and his team were absolutely amazing! Very knowledgeable and was always available when questions arose. This process was simplified and very thorough. We closed in approx 35 days. I would recommend Gateway to anyone looking for a team who truly cares and puts your needs first. Thanks Josh, Michael, Elmer, Kari, you guys were phenomenal!
  • Jon Smith reviewed Gateway Mortgage Group
    November 7 at 6:13pm
    I had a wonderful experience buying my house in November of 2019 with Isaac Holstein. What I thought was going to be so difficult he made so easy. Always keeping me updated and walking me through each step. Super quick with the loan process also. Would recommend to anyone !!
  • Shannon reviewed Gateway Mortgage Group
    November 7 at 12:12pm
    Jo Lynn and her team are the best lenders I have worked with. She went out of her way to make sure we closed on time and really looked out for us. Absolutely amazing experience! Thank you so very much!
  • krobenalt86 reviewed Gateway Mortgage Group
    November 7 at 10:04am
    We have been with Gateway and Jeff Chisum for over a year now. This was our first time buying a house and Jeff and his team was very understanding with all of my questions. He even worked with my realtors over the weekend crunching numbers which shows his dedication to the buyers. During this past year Jeff has been willing to still remind us of items like property taxes and refinancing rates without hesitation. Even a year after he has our business he is still on top of any questions that we have and I would recommend to friends and family.
  • Katie DeSantis reviewed Gateway Mortgage Group
    November 7 at 8:47am
    This was my first experience purchasing a home and Ron helped me every step of the way. I had A LOT of questions but he was so helpful and informative and response time was awesome. He comes highly recommended by me.
  • George S reviewed Gateway Mortgage Group
    November 6 at 9:31pm
    Kal, Tanya, and Dasha were professional and very easy to work with through the entire refi process. They stayed in constant communication and were able to get me a great rate and a lower payment.
  • Sergii Tereshchenko reviewed Gateway Mortgage Group
    November 6 at 7:32pm
    We are extremely appreciative to Malik Shalmiyev for his immense help in getting us the best mortgage. From my time working with him I can truly say that he is one of the best mortgage officers. He was able to close our mortgage purchase fast, in time without any problems. His advises were extremely helpful, allowing us to get the best rate possible. Malik made the process seem easy and stressless, doing his job with integrity and high dedication. As a person, he is very open and positive making him easy and enjoyable to work with. I believe, that you can fully place your trust into him and allow him to take all the heavy load off of you. I, without a doubt, highly recommend Malik Shalmiyev.
  • scottsuntaya reviewed Gateway Mortgage Group
    November 6 at 6:30pm
    I absolutely loved working with Patrick. He has been so caring and patient. He not only cared about me but was also caring about what my family was going through. I will and would recommend him to many people.
  • Tristin Boell reviewed Gateway Mortgage Group
    November 5 at 10:40am
    It was so easy to work with Kal and his team at Gateway. We definitely did our part in making sure we responded to Kal timely with paperwork/documents requested, but once he had everything, we sat back and relaxed while they did the heavy lifting. Kal and his team were also great about answering any questions we had about the process and made us feel confident in our choices. Our refinance happened quickly and efficiently. I'd highly recommend working with his team.

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  • Dewayne

    Cole recently handled our mortgage needs for our new home purchase. They worked diligently and quickly to meet our needs and get us to a fast closing. Cole is an extremely personable and knowledgeable individual. It was a pleasure to work with him and his team. We would definitely recommend him to friends and family.

  • Karan

    We just bought our 1st house and wants to specifically name STEVE BROWN @ San Marcos is very knowledgeable and keep you inform and got our process through very smooth and hasslefree…

  • James

    Great experience.

  • Chance

    Monty McNabb was great to work with. He was very honest and never pushed me to spend more than I wanted. I will recommended him to anyone who asks for mortgage related advice.

  • Ashley

    They were amazing!!!!! They made it a wonderful experience for me.

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