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What Our Customers Say

Our Customers Love Us Almost as Much as We Love Them

When reality exceeds expectations, customer satisfaction reaches new heights. Take a look at what some of our customers have to say about their experience with Gateway Mortgage.

Since 2000, I have had three mortgages with this Company. They have always delivered exceptional service and have made sure that the process was as smooth and uneventful as possible. I would highly recommend them to anyone looking for financing for a home.

- Matt

The team was responsive, thoughtful and thorough from the time we requested pre-approval all the way through closing and after. It really did feel like we were a priority for them, unlike when we contacted some other banks and lenders, and it was great that the relationship stayed that way through the entire home-buying process. I have zero concerns about recommending them.

- Lee

Super professional and answered ALL my questions timely and respectfully. I am a first time home buyer and they made it so easy. Would definitely recommend!

- Melody

  • greggonzales729 reviewed Gateway Mortgage Group, LLC
    December 10 at 7:42am
    The entire process was easy. Stefen and his team were consistently on top of my closing. If you left a message Stefen or Pamela would return your phone call promptly. I really appreciate Stefen diligently working to get us the best possible for our situation and enjoyed our laughs. Thank you so much!!
  • havlin2010 reviewed Gateway Mortgage Group, LLC
    December 10 at 12:44am
    Amber knows her stuff! I never had any worries that she would get us approved for our new house! This was my second time working with her and would definitely use her again for any future loans!!
  • B Bowers reviewed Gateway Mortgage Group, LLC
    December 9 at 7:42pm
    Mark Wolfe, representing Gateway Mortgage Group in Oklahoma City, was a wonderful mortgage loan officer to work with. We previously have purchased several homes in the past, but had been in our last home for more than 35 years so a lot has changed when financing a home. Mark kept us informed each step of the way as we went through the loan process. I really liked how he sent informative short videos to let us know what to expect as we went through the different parts of the process. It was also great that most of the application and accompanying paperwork was completed or submitted online. I was especially impressed with Mark's service and how quickly he responded to any questions we had. Professionals like Mark make home buying and the loan process go smoothly with no surprises. I highly recommend him and Gateway Mortgage Group.
  • W.Snyder reviewed Gateway Mortgage Group, LLC
    December 7 at 7:04pm
    Stefen Brooks is the textbook definition of "On the Ball". He was always available for even my silliest questions as a first time home buyer. Friendly, energetic, experienced and professional.
  • megan gray reviewed Gateway Mortgage Group, LLC
    December 7 at 6:20pm
    Stefan helped every step along the way and was always available to take my calls and questions. He even checked in on me before I found the perfect house. Highly recommend Stefan and his team.
  • md hemeon reviewed Gateway Mortgage Group, LLC
    December 7 at 3:29pm
    Stefen stepped in when another lender dropped the ball on our loan, and we were able to close within 3 weeks. This is a great company to use if you are using VA. Stefen did an outstanding job and we highly recommend him
  • Rich Hiermeier reviewed Gateway Mortgage Group, LLC
    December 7 at 3:21pm
    After working with Amber on a prior mortgage, the choice for a new mortgage was easy, Amber! She is extremely knowledgeable about every aspect of the mortgage lending experience.
  • Kevin Chaney reviewed Gateway Mortgage Group, LLC
    December 7 at 2:57pm
    Stefen came highly recommended by a colleague. He kept us informed though the loan process, closed the loan promptly, and provided excellent customer service. I'll definitely call on Stefen for future mortgage needs, and would recommend him heartily.
  • The Canons reviewed Gateway Mortgage Group, LLC
    December 7 at 7:23am
    There really aren't enough words to explain how much we enjoyed working with Shawn and his team. We were working with a different lender previously but Shawn was recommended to us and we are so glad we made the switch. As first time homebuyers, we had A LOT of questions and a lot of fears and Shawn made the process SO easy! He's so confident in his knowledge of the business and you can tell he truly loves his job. We had an issue arise on a Sunday, my husband text Shawn and Shawn called my husband right away to discuss it. That is service that you cannot beat. Shawn's team is also amazing at getting things turned around quickly and answering any questions we had. Our escrow was 27 days due to their quick work! Thank you so much Shawn & team! We will be forever thankful!!!
  • Joseph Gordon reviewed Gateway Mortgage Group, LLC
    December 7 at 8:26am
    Tina is an outstanding loan officer with an amazing lending company. She is blindingly fast to respond to queries to people that are unfamiliar with home loan processes. She has been incredibly helpful through the entire home buying process and I cannot give anyone a higher recommendation.

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  • Dewayne

    Cole recently handled our mortgage needs for our new home purchase. They worked diligently and quickly to meet our needs and get us to a fast closing. Cole is an extremely personable and knowledgeable individual. It was a pleasure to work with him and his team. We would definitely recommend him to friends and family.

  • Karan

    We just bought our 1st house and wants to specifically name STEVE BROWN @ San Marcos is very knowledgeable and keep you inform and got our process through very smooth and hasslefree…

  • James

    Great experience.

  • Chance

    Monty McNabb was great to work with. He was very honest and never pushed me to spend more than I wanted. I will recommended him to anyone who asks for mortgage related advice.

  • Ashley

    They were amazing!!!!! They made it a wonderful experience for me.

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