Our Customers Love Us Almost as Much as We Love Them

When reality exceeds expectations, customer satisfaction reaches new heights. Take a look at what some of our customers have to say about their experience with Gateway Mortgage.

Since 2000, I have had three mortgages with this Company. They have always delivered exceptional service and have made sure that the process was as smooth and uneventful as possible. I would highly recommend them to anyone looking for financing for a home.

- Matt

The team was responsive, thoughtful and thorough from the time we requested pre-approval all the way through closing and after. It really did feel like we were a priority for them, unlike when we contacted some other banks and lenders, and it was great that the relationship stayed that way through the entire home-buying process. I have zero concerns about recommending them.

- Lee

Super professional and answered ALL my questions timely and respectfully. I am a first time home buyer and they made it so easy. Would definitely recommend!

- Melody

  • 6goinstrong reviewed Gateway Mortgage Group
    November 24 at 6:17am
    He was always there for questions and worked hard to try and streamline the process for us Purchasing a home for us was a last minute thing, so we had not done a lot of research yet. Jeff was good at explaining things to us. He did a great job gettjgn us a rate we could afford.
  • AaronJarden0 reviewed Gateway Mortgage Group
    November 22 at 9:34pm
    As a first time home buyer I had no clue what I was doing or where to start. Jerry took the necessary baby steps with me and helped me understand every detail. Any question I had no matter how small he answered and didn’t make me feel like I was a bother. He kept me in the loop with everything. Will definitely recommend him to everyone interested in purchasing a home.
  • kimidycus reviewed Gateway Mortgage Group
    November 20 at 12:11pm
    Kathy has made my refinance so easy and stress free. I was able to apply online and there were no issues. Kathy kept me updated with how the process was going and if there were any issues or delays. Very prompt with responding to my emails.
  • joegonzalez1980 jg reviewed Gateway Mortgage Group
    November 20 at 9:43am
    Grant did a phenomenal job with helping me along the way with being a first time home owner. He made the process quick and easy. I highly recommend using him.
  • melansonmatthew reviewed Gateway Mortgage Group
    November 20 at 8:34am
    John went over and above to get me into the house I wanted. Communication was very clear at all times, and John answered every question I had, and quickly. John worked his tail off to get this process done for me, and it couldn't have been a better experience for me.
  • Haley Nelson reviewed Gateway Mortgage Group
    November 20 at 7:21am
    Kamron has been great through this whole process. As a first time home buyer, I had no idea what I was getting myself into. Kamron was there every single step of the way, and got things done QUICKLY. I cannot thank him enough!
  • Robert Rangel reviewed Gateway Mortgage Group
    November 19 at 10:12am
    This was as smooth a transaction as my wife and I could have asked for as Mike, Shea and the team at Gateway went above and beyond to get our refinance done so quickly. Always prompt, professional and perceptive to our needs, the team at Gateway should be anyone's first choice when considering home mortgages, refinancing their current home or looking for a more personal experience with knowledgeable professionals leading them through the process. I, we, couldn't recommend them more. Thanks to all those that helped us achieve our goal!
  • TaraO reviewed Gateway Mortgage Group
    November 19 at 5:37am
    Michelle was so easy to work with and made the daunting mortgage process very easy. She was quick to answer any questions my husband and I had. Highly recommend.
  • fkenny2011 reviewed Gateway Mortgage Group
    November 18 at 4:34pm
    Ron was extremely helpful. He was always just a phone call or a text away. He was always available to answer any questions or to set my mind at ease. The entire process was flawless.
  • user7198907 reviewed Gateway Mortgage Group
    November 18 at 4:24pm
    Autumn was recommended to me and I quickly saw why She is so easy to talk to and hard working, you can call her anytime She is very knowledgeable and can help you with the tough situations to help you get your home. I highly recommend her

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  • Dewayne

    Cole recently handled our mortgage needs for our new home purchase. They worked diligently and quickly to meet our needs and get us to a fast closing. Cole is an extremely personable and knowledgeable individual. It was a pleasure to work with him and his team. We would definitely recommend him to friends and family.

  • Karan

    We just bought our 1st house and wants to specifically name STEVE BROWN @ San Marcos is very knowledgeable and keep you inform and got our process through very smooth and hasslefree…

  • James

    Great experience.

  • Chance

    Monty McNabb was great to work with. He was very honest and never pushed me to spend more than I wanted. I will recommended him to anyone who asks for mortgage related advice.

  • Ashley

    They were amazing!!!!! They made it a wonderful experience for me.

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