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What Our Customers Say

Our Customers Love Us Almost as Much as We Love Them

When reality exceeds expectations, customer satisfaction reaches new heights. Take a look at what some of our customers have to say about their experience with Gateway Mortgage.

Since 2000, I have had three mortgages with this Company. They have always delivered exceptional service and have made sure that the process was as smooth and uneventful as possible. I would highly recommend them to anyone looking for financing for a home.

- Matt

The team was responsive, thoughtful and thorough from the time we requested pre-approval all the way through closing and after. It really did feel like we were a priority for them, unlike when we contacted some other banks and lenders, and it was great that the relationship stayed that way through the entire home-buying process. I have zero concerns about recommending them.

- Lee

Super professional and answered ALL my questions timely and respectfully. I am a first time home buyer and they made it so easy. Would definitely recommend!

- Melody

  • smartin2100 reviewed Gateway Mortgage Group
    August 15 at 10:19am
    Working with Ron was awesome. Ron was friendly, approachable and very knowledgeable. He answered all of our questions, no matter the topic, or the time of day. After several changes to our mortgage, Ron just rolled with the punches. Every aspect of the transaction was made so easy. I won't hesitate to recommend Ron, and I won't hesitate to use his expertise again.
  • zuser201704061146431 reviewed Gateway Mortgage Group
    August 15 at 10:03am
    Gateway cared when no one else paid us attention. This company is amazing. I would definitely recommend them to my family and friends. Im very happy.
  • LesSmith reviewed Gateway Mortgage Group
    August 14 at 6:55pm
    We tried 3 other lenders and no one could get us approved. Patrick walked us through every step of the way. And did not let us down. We would highly recommend him to everyone!!!
  • Sheila Firle reviewed Gateway Mortgage Group
    August 14 at 6:01pm
    Carol was excellent! Explained everything to us as we went through the process. Responded to our questions and requests very quickly. She has integrity and is very professional. We knew she was trustworthy and honest from the beginning. She helped us feel comfortable through the whole process.
  • Hillary D reviewed Gateway Mortgage Group
    August 14 at 11:11am
    My husband and I purchased our first home this year and financed through Gateway with Stefen Brooks. We did our due diligence and went looked at online offers and through our banks, but I am glad we chose to use Stefen's help. He spent hours going through small details that I had questions on, until we were comfortable making the right financing decisions. Our loan rate was on par, and the service was superb. Providing guidance when asked, making complicated concerns simple and helping us keep a good attitude when we were concerned make Stefen the perfect choice for anyone needing a loan.
  • Ilse and Juan reviewed Gateway Mortgage Group
    August 14 at 10:30am
    Loriann was absolutely amazing to work with. She answered all my questions with patience and expertise for the whole process. I am beyond happy to have gone with her for this lengthy and complicated process. Loriann helped us get our dream home and I will always go with her for any questions I may have!
  • Tia Thompson reviewed Gateway Mortgage Group
    August 14 at 8:02am
    Jeff Chisum and the crew are great people to work with. They were always willing and available to answer any questions I may have had (and I had a lot). They made sure we understood every step we took. I would surely recommend these guys to anyone looking to buy a home. There is a lot of work behind buying a house but with a good team like the Gateway Mortgage Group, it was a breeze.
  • zuser201505072010001 reviewed Gateway Mortgage Group
    August 13 at 8:00am
    Leslie was so helpful through the entire process. She made the experience simple and was always quick to respond. Thank you for your patience and assistance through this entire process. I will definitely be coming to you for my needs in the future
  • Brian Diefenbach reviewed Gateway Mortgage Group
    August 13 at 5:00am
    Patrick had been working with us for over a year at when we first started looking for a new home. His attention to detail is amazing and he was always there to guide us through the process. The night before closing he found an error with the closing disclosure and was able to have it fixed before we got to the table. I would certainly recommend Patrick to anyone who is buying a house for the first time or has bought multiple houses before. He was a joy to work with and made the whole process less stressful!
  • Jordan Ambrose reviewed Gateway Mortgage Group
    August 12 at 9:33pm
    To say that Todd excels at his job is an understatement! We were in a jam with our original lender and were not able to close! Todd took over and was able to make it happen in about three weeks! Thank you so much Todd. Highly recommend!

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  • Dewayne

    Cole recently handled our mortgage needs for our new home purchase. They worked diligently and quickly to meet our needs and get us to a fast closing. Cole is an extremely personable and knowledgeable individual. It was a pleasure to work with him and his team. We would definitely recommend him to friends and family.

  • Karan

    We just bought our 1st house and wants to specifically name STEVE BROWN @ San Marcos is very knowledgeable and keep you inform and got our process through very smooth and hasslefree…

  • James

    Great experience.

  • Chance

    Monty McNabb was great to work with. He was very honest and never pushed me to spend more than I wanted. I will recommended him to anyone who asks for mortgage related advice.

  • Ashley

    They were amazing!!!!! They made it a wonderful experience for me.

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