Our Customers Love Us Almost as Much as We Love Them

When reality exceeds expectations, customer satisfaction reaches new heights. Take a look at what some of our customers have to say about their experience with Gateway Mortgage.

Since 2000, I have had three mortgages with this Company. They have always delivered exceptional service and have made sure that the process was as smooth and uneventful as possible. I would highly recommend them to anyone looking for financing for a home.

- Matt

The team was responsive, thoughtful and thorough from the time we requested pre-approval all the way through closing and after. It really did feel like we were a priority for them, unlike when we contacted some other banks and lenders, and it was great that the relationship stayed that way through the entire home-buying process. I have zero concerns about recommending them.

- Lee

Super professional and answered ALL my questions timely and respectfully. I am a first time home buyer and they made it so easy. Would definitely recommend!

- Melody

  • Brenda reviewed Gateway Mortgage Group
    September 17 at 6:07am
    Kathy Ring from Gateway was extremely helpful and explained to us every step of the way for our refinance. Communication was always timely and very knowledgeable. The email updates and video presentations allowed us to understand every step of the process. Would definitely recommend her and her team to any first time buyers or refinance individuals.
  • Nate reviewed Gateway Mortgage Group
    September 17 at 5:44am
    I've worked with Chris and his team twice now, and they are great. They are professional, courteous, and will go the extra mile to get you the best possible outcome for your unique situation. I would recommend the Doke Team to anyone wanting to purchase a new home or refinance an existing mortgage.
  • Kiran reviewed Gateway Mortgage Group
    September 16 at 6:10pm
    We worked with Mack few weeks ago. As first time home buyers we had no idea how things would work, but he made the whole pocess so much smoother that we didn’t have doubt even once. He is extremely professional, knowledgeable, and very helpful. He will walk you through each step of the process and would explain everything in detail. He was very prompt with correspondence and was available at all times. Highly recommend him!
  • pastordrewtaylor reviewed Gateway Mortgage Group
    September 16 at 8:01am
    Mary and her team made the entire process of refinancing my home understandable, easy, and quick. We got a great rate and we will be saving money without losing time.
  • Shephard reviewed Gateway Mortgage Group
    September 14 at 7:49am
    Jason is professional, friendly, knowledgeable, and responsive. Our experience was seamless. From our first conversation to closing we were constantly updated on the progress our loan. Jason provided a quick and positive experience. Well done Jason!
  • hayesc06 reviewed Gateway Mortgage Group
    September 11 at 8:57pm
    Having purchased many homes in the past, I have worked with many lenders and loan officers. Barbara Bell stands out as the best! Always positive, helpful, caring, efficient, and knowledgeable. We needed a quick pre-approval to purchase a home. Another lender told us it would take a couple of days, Barbara dropped everything to make it happen within our very short timeframe. Without her, we would have lost our dream home. She made the process as easy and pleasurable as possible. I would and will, recommend her to anyone needing a home loan.
  • Ole Juve reviewed Gateway Mortgage Group
    September 11 at 12:56pm
    Molly throughout the entire process was dialed into what we needed to provide and never missed a beat. She's great to work with and highly recommend her.
  • Colin Moore reviewed Gateway Mortgage Group
    September 10 at 1:57pm
    Let me start by saying that I was a first time home buyer and had no clue what I was doing. That being said I can guarantee that you will not find a more helpful, experienced, and completely devoted person than Ashleigh! Throughout the whole process she maintained constant contact keeping me informed of anything I needed to do or that I should be concerned with. Honestly she made it feel like I was working with someone I’d known my whole life. Didn’t matter what questions came up she was happy to help and had all the answers. Through a pandemic and a natural disaster she stuck to her word and made sure everything went smooth and assured me along the way that all was going great! I was very blessed to have found her to work with and anyone else who uses her will be too! Any home I buy in the future will be with the professional and confident assistance of her! Thanks so much for all your help!!
  • todd bramhall reviewed Gateway Mortgage Group
    September 10 at 11:37am
    Over a 5 month process of reviewing interest rates with Amanda, I pulled the trigger on a 2.25% VA IRRRL refinance of my mountain condo. Amanda and her team were exceptional and responded quickly to my interactions. The process was efficient and excellent.

View all reviews on Zillow

  • Dewayne

    Cole recently handled our mortgage needs for our new home purchase. They worked diligently and quickly to meet our needs and get us to a fast closing. Cole is an extremely personable and knowledgeable individual. It was a pleasure to work with him and his team. We would definitely recommend him to friends and family.

  • Karan

    We just bought our 1st house and wants to specifically name STEVE BROWN @ San Marcos is very knowledgeable and keep you inform and got our process through very smooth and hasslefree…

  • James

    Great experience.

  • Chance

    Monty McNabb was great to work with. He was very honest and never pushed me to spend more than I wanted. I will recommended him to anyone who asks for mortgage related advice.

  • Ashley

    They were amazing!!!!! They made it a wonderful experience for me.

View all reviews on Facebook