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What Our Customers Say

Our Customers Love Us Almost as Much as We Love Them

When reality exceeds expectations, customer satisfaction reaches new heights.

While the mortgage approval process was challenging at times Brad was nothing but kind and responsive. He is very knowledgeable about the process and helped connect us to the write people to smooth over the process and allow us to have an on time closing.

- Nathalie

Everyone always told me that the most stressful thing you will do in life is the process to buy a house. However, Molly made the process very simple and took most of the stress away from home buying. I recommend her to anyone that is in the market looking for a home, and I know I will go back to her in the future!

- Zbenjamin

John & his team at Gateway Mortgage were friendly, helpful & detail oriented. They provided timely updates on the progress regarding my home mortgage. I highly recommend John & his team for your mortgage or loan needs. Exemplary customer service.

- allyson

  • user38394351 reviewed Gateway Mortgage Group, LLC
    July 16 at 11:15am
    I have worked with David now 3 times for my lending needs. He always works to get me the right loan for my needs at amazing rates. He keeps me informed every step of the way. I could not have asked for more. If you are looking to do anything with your home David White is your man. I will be back the next time i am in need of his services.
  • Lacie Kranz reviewed Gateway Mortgage Group, LLC
    July 16 at 7:23am
    I would highly recommend Michael Decker in Stillwater and Gateway Mortgage staff. Michael and Gateway treat their customers well and have great communication.
  • kellyartfloyd reviewed Gateway Mortgage Group, LLC
    July 14 at 7:26am
    In short, Brandy is a pleasure to work with! As first-time homebuyers you have many questions. She patiently and clearly explains what to expect and what is needed. She always responds in a timely manner and has a wonderful and fun personality. After our first meeting, I knew we were in good hands. My husband and I highly recommend Brandy! She's awesome!
  • vicrumb reviewed Gateway Mortgage Group, LLC
    July 13 at 7:17pm
    Brett Baldwin is very professional, extremely helpful and Always available to answer your questions. I was a first time home buyer and he answered all my questions without making me feel uneducated. He was in constant communication throughout the whole process and was there to guide you if you had any issues what so ever. If you have a chance to work with him I highly recommend him.
  • sbrebe reviewed Gateway Mortgage Group, LLC
    July 13 at 6:09pm
    Erin was with us every step of the way. She made sure everything was done correctly and in a timely manner. She was great to work with and I would never use anyone else. She has handled loans for two different homes for us.
  • A&JVax reviewed Gateway Mortgage Group, LLC
    July 13 at 10:29am
    After a horrifying experience with a previous mortgage team, my husband and I were successfully referred to work with Shawn and his team. He only had a little over 2 weeks before our closing date to work his magic; Shawn assured us that his team would make the process as smooth as humanly possible. Despite a few unforeseen hurdles, Shawn's communication with us remained consistent, punctual, and thorough with information. We clearly understood every step and stage of the home buying process as he explained everything very well. We are now happy, first-time OWNERS of our beautiful home! Thank you, Shawn, for helping make our dreams come true!
  • Stephanie Hesser reviewed Gateway Mortgage Group, LLC
    July 13 at 7:50am
    The team made the process easy and seamless. I love that they don't sell the mortgages on the secondary market. I know who I will always be working with throughout the life of our mortgage.
  • Karen Campbell reviewed Gateway Mortgage Group, LLC
    July 13 at 6:36am
    Thank you Ron Casaletto for making our mortgage process go so smoothly! As many questions as we had, he was always there to help us every step of the way. His quick responses made us feel at ease throughout the whole process. He simply went above and beyond our expectations for a mortgage company. I would highly recommend him to anyone!
  • linda baba49 reviewed Gateway Mortgage Group, LLC
    July 12 at 4:34pm
    Andrew is one of the most important person in the process of our home purchasing . His help and concerns was all the time with us. We were looking to buy a house for long time but we didn't have right person to guide us after introducing Andrew to us he was with us in every step with close connection with our real state agent . My husband and me will recommend Andrew to everyone that has wish to buy house. Your dream to buy house comes true if you're working with Andrew.thank you for your help Mr. Andrew.
  • evan youkhanna96 reviewed Gateway Mortgage Group, LLC
    July 11 at 10:22pm
    Being a first time buyer i didn’t know what to really expect going into the process. After getting denied from my previous lender I was referred to Andrew from my realtor and I’m so glad he sent me to him. He made the process really easy for me to understand and on top of that he got me approved for more than what the previous lender had me approved me for which eventually got declined. He answered all my annoying questions throughout the process and was very quick with his responses. I recommend him for anyone looking to get approved for a home loan.

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  • Lauren

    My goodness! Mike Steele and his team were just AMAZING! We have been looking for the right home for over 6 months. In that time, Mike consistently checked in with us and quickly produced numbers and information we needed to put several offers on homes. When the right home and time came, Mike was there for anything and everything. He was very organized and clear in his communication and documentation. It didn’t stop there. At closing, the title agency was just pouring with compliments of appreciation about Mike and his team. Hoping we have found our forever home, but, if ever needed Mike’s services again, there is no question or hesitation of where we will be choosing.

  • Shannon

    We just bought our first home in Myrtle Beach, SC, and just wanted to specifically name Cole, Seth and Dana, who were all extremely helpful and available to answer all of our questions and did a great job helping us close on time and were otherwise just great to deal with. Extremely friendly, helpful and just good people. We’ve already recommended Gateway to other people because of the actions of these three. Cole mentioned at the beginning that finding the right lender can be tough because you need to really connect with your lender because it’s such an involved experience, and we really feel like we found a great group of people to welcome into our family.

    You guys are awesome, thanks for making buying our first home a great experience.

  • Kathleen

    I can’t even begin to explain what an amazing experience we have had with Gateway Mortgage! They made buying a house much easier than I’ve experienced in the past. HIGHLY recommend Aaron and his team!!! Thank you!!

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