Our Customers Love Us Almost as Much as We Love Them

When reality exceeds expectations, customer satisfaction reaches new heights. Take a look at what some of our customers have to say about their experience with Gateway Mortgage.

Since 2000, I have had three mortgages with this Company. They have always delivered exceptional service and have made sure that the process was as smooth and uneventful as possible. I would highly recommend them to anyone looking for financing for a home.

- Matt

The team was responsive, thoughtful and thorough from the time we requested pre-approval all the way through closing and after. It really did feel like we were a priority for them, unlike when we contacted some other banks and lenders, and it was great that the relationship stayed that way through the entire home-buying process. I have zero concerns about recommending them.

- Lee

Super professional and answered ALL my questions timely and respectfully. I am a first time home buyer and they made it so easy. Would definitely recommend!

- Melody

  • Jerred Moon reviewed Gateway Mortgage Group
    July 7 at 2:26pm
    I have moved around and purchased multiple homes. Working with Marcia and Marcy was BY FAR the best experience I have had in going through the home loan process. I would definitely work with her and her team again!
  • Helge Baima reviewed Gateway Mortgage Group
    July 7 at 7:57am
    What a buying experience with Gateway and Kathy Suttles! It was a Team feeling, and she and Gateway staff were Awesome! Would highly recommend her and Gateway- they showed they cared, and were with us literally every step of the way, they had our back and that meant the world to us, Thanks so much to Kathy Suttles and Gateway for everything on getting our Dream Home!!!
  • D. Schillinger reviewed Gateway Mortgage Group
    July 6 at 9:25am
    We purchased our new home at the beginning of June 2020, during all of this pandemic crisis. We are first time homeowners, and Leisa came highly recommended to us by friends & family. We took their advice & are so happy that we did!! Leisa and her team were all extremely helpful, and made the whole process feel extremely fluid and effortless for us. Even with all of the crazy crap going, she was there for us, answered our questions, worked with us on financing, the works--you name it! The only thing I would change is the curbside closing, so I could shake her hand and give her a huge hug for all her hard work. Now we are proud owners of 10 gorgeous acres and have a beautiful park-like setting to raise our daughter. Thank you all so much! Would definitely recommend and use her again!!
  • ErnestJoyner reviewed Gateway Mortgage Group
    July 1 at 5:54pm
    Extremely Friendly and Professional proficient in documentation Research and honest to the core every step you take with Amanda will let you know your getting closer to your destination of your dream home.
  • James4947 reviewed Gateway Mortgage Group
    July 1 at 11:08am
    I'd like to endorse Matthew Guida to anybody who might be in the market for a new home. As a first time home buyer I heard a lot of negative stories involving the mortgage application process and this simply wasn't the case at all. Matthew's knowledge and professionalism made this one of the easiest financial transactions I've ever had in my life. I'll be using him for future purchases down the road.
  • Alyssa reviewed Gateway Mortgage Group
    July 1 at 8:09am
    We just bought our first home and Kandi Jones was a huge help in giving us peace of mind on this big life change! We felt cared for with her attention to detail and guidance on things very new to us. The video updates along the way were a huge perk of the process feeling like we were communicated with every step of the way. Highly recommend!
  • Michael reviewed Gateway Mortgage Group
    October 3 at 5:50am
    Time and time again Matthew Sura did a wonderful job organizing and getting me my 15 yr refinance home and amazing Wonder courteous and works well with others, kind and courteous looking forward to working with him again. After 3 house and 4 mortgages he is by far the best in the business .. Thank you again for making this easy for me...
  • courtneynkroeger reviewed Gateway Mortgage Group
    June 30 at 3:55pm
    Leslie went above and beyond walking us through every step of the process. We had initially gone through another company that left us in the dark. Leslie had only 1 week to work her magic and she got it done.
  • Josh Barnett reviewed Gateway Mortgage Group
    June 29 at 3:08pm
    My family and I have used Tom on 5 home purchases, will continue to use him in the future. His office handled everything via online and was there when I needed to stop by their office also, super helpful and convenient.
  • katiemccrary95 reviewed Gateway Mortgage Group
    June 30 at 10:22am
    Kamron was recommended to us by our realtor. We were in a time crunch. We had 2 months to sell two houses and buy another one! (All in the middle of a pandemic...!) He worked quickly to get us pre-approved. He communicated well and kept us updated all throughout the process. He was a pleasure to work with and we will recommend him to anyone that is looking to buy a new home!

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  • Dewayne

    Cole recently handled our mortgage needs for our new home purchase. They worked diligently and quickly to meet our needs and get us to a fast closing. Cole is an extremely personable and knowledgeable individual. It was a pleasure to work with him and his team. We would definitely recommend him to friends and family.

  • Karan

    We just bought our 1st house and wants to specifically name STEVE BROWN @ San Marcos is very knowledgeable and keep you inform and got our process through very smooth and hasslefree…

  • James

    Great experience.

  • Chance

    Monty McNabb was great to work with. He was very honest and never pushed me to spend more than I wanted. I will recommended him to anyone who asks for mortgage related advice.

  • Ashley

    They were amazing!!!!! They made it a wonderful experience for me.

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