Press Releases

Press Releases:


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TULSA, Okla., Dec. 14, 2011 - Gateway Mortgage Group, a privately held mortgage bank providing conventional, FHA and VA loans through 50 retail branches nationwide, announced today that its servicing portfolio has grown to $1.2 billion in volume.

In 2010, Gateway executives decided to build the infrastructure to retain servicing in-house and end its reliance on the five large aggregators in order to provide borrowers with high service levels throughout the lending relationship. The company developed thorough policies and processes, brought on staff with extensive experience in areas such as collection, loss mitigation, and escrow analysis and worked with GCC Servicing Systems to create the internal platform. Within a year, the company had grown its portfolio to more than $1 billion, which was managed by 19 employees.

"We wanted to originate, fund, close and maintain loans for our borrowers instead of selling them off to a big box lender. Keeping it in-house was the only way to ensure great service," said Kevin Stitt, president of Gateway. "As Basel III changes the role of large depository institutions in the servicing arena, lenders will be forced to either build in-house departments or select a sub-servicer.  We were ahead of the curve in this move. With 90 percent of the country's loans being serviced by five organizations, we felt it was important to bring diversity to the landscape while offering better service to our customer base."

In addition, since bringing servicing in-house the company's delinquency ratios have decreased year over year by three percent.

"Relying on larger lenders to service our loans, we had no control of the process and couldn't ensure a great experience for our customer. Handling the servicing ourselves enables us to implement new, innovative ideas for working with borrowers," said Stitt. "Not only is this good for our business, but for the industry and economy as a whole."

 

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Jacksonville, Fla. April 5, 2011 - Gateway Mortgage Group, Tulsa, OK, has selected the Residential Lending System from MortgageFlex Systems, Inc., a leading provider of lending and servicing system solutions, for their loan origination needs.

Gateway Mortgage, one of the Mid-West's largest privately held mortgage companies, is a full service, multi-state lender that provides total loan services from origination to servicing. After an extensive due diligence process, they have opted for the MortgageFlex Residential Lending System which provides complete remote access for consumers and loan officers. This total point-of-sale solution meets Gateway's business requirements while providing room for growth.

The Residential Lending System architecture is smart-client with Microsoft's .NET 3.5 framework, this design gives lenders a sound, flexible platform on which to grow their business. Other system features that were required by Gateway included an integrated imaging system, a business rules engine that allows a high level of customization, and a third party origination portal.

MortgageFlex's third party origination portal allows remote loan originators and brokers direct access to the capabilities of the loan origination system. Features like real time rate and product information, loan status and credit checks give originators the edge they need to make immediate decisions.

Equally important in Gateway's decision process was finding a vendor that had experienced staff that understood the industry as well as the software. "It was very evident during our selection process that the MortgageFlex team knows the business and the system inside and out," said Tonya Granberry, vice president, IT Mortgage Applications, Gateway Mortgage.

Further addressing the business perspective, Jonathan Hostutler, Gateway's chief information officer, said, "We were very impressed with MortgageFlex's project management side of the planned deployment. Having a dedicated team for our deployment is a very nice touch. Many vendors will dedicate a person, but usually just for the install, and they are just trying to get it setup and get out of there versus helping us set it up the way we want it." "In the meetings we have had MortgageFlex, we recognized the dedication they are willing to put forth for us to succeed with the product," he concluded.

"We are excited at the opportunity to become a long-term partner with such a dynamic company and I'm confident that we will exceed their expectations," said Craig Bechtle, executive vice president, MortgageFlex Systems.

 

© 2010 GatewayMortgage Group LLC 6910 East 14th Street Tulsa, OK 74112 Equal Housing Opportunity Mortgage Bankers Association