Mission Statement

To help and serve our customers, employees and communities through home ownership

Slogan

"It's about... people, families and homes"

Values

1. Do what is right regardless...
2. Manage to our business plan
3. Make profitable, informed decisions
4. Maintain excellent service levels
5. Assume nothing, communicate everything
6. Recognize and reward top performers
7. Leverage our strengths
8. Produce to Gateway's standards and hold people accountable

Vision

1. Every loan is closing on time, all the time
2. We are a full service Mortgage Banker
3. Our customers are customers for life
4. We are making a measurable difference in our community
5. There is a culture of genuine empowerment
6. We have a world class training program that values our employees
7. The Gateway environment is fun and exciting
8. New mindset: "Every associate is a mortgage professional"